How does IT monitoring work with DevOps?
IT monitoring has an increasingly important role in the realm of DevOps, mainly because DevOps revolves around the concept of multiple-team collaboration, particularly development and operations. But more and more, enterprises have found even greater benefits when other departments are drawn into this mix, including security and QA/testing teams. Only when all of these groups work together as a cohesive team can a software or service product launch be successful.
IT monitoring is a natural complement to this concept, particularly relevant for products that rely on high availability, such as a cloud-based service or an app that relies on your company’s API. When these services slow down or crash altogether, customer satisfaction, and possibly revenue, can drop to zero. As such, it’s critical for DevOps teams to work to ensure that critical systems remain operational and responsive, and to build these measurements of performance directly into the development process from the start.
Another place DevOps and IT monitoring overlap is with regard to the increasing pace of product updates, as applications sometimes are updated several times a day. Monitoring is essential in these types of environments, as the breakneck pace of development often provides minimal time for quality assurance before a new update goes live. In some cases, an undiscovered bug makes it into production, causing a key system to experience an unacceptable slow down or crash. With a solid, real-time IT monitoring solution in place, these errors can be detected quickly, often within seconds, allowing the DevOps team to remedy the problem immediately, or roll back the code to a known working state, minimizing downtime.
That said, in the world of DevOps, IT monitoring is also forward-looking. DevOps monitoring systems can be tasked to monitor the very tools that developers use in their own work, helping managers spot areas that are inefficient or that could benefit from automation.