Communication Service Providers

Listen to your data

Delivering Actionable Insights

Splunk software can help you simplify and modernize IT to increase uptime and gain a competitive edge!

Data-driven insights are key to transformation in all aspects of a Communication Service Provider’s business, and success requires a data analytics strategy and platform with certain key characteristics:

With Splunk you can:

Customer at the center - Decision-making must reflect the priorities of the customer and the business.
Common source of truth - A provider needs a coherent and holistic view of the customer, services and networks.
Connect the important to the actionable - What matters to the business linked to appropriate action.
Insights when and where they’re needed - Derived at the speed of business and capable of taking action on these insights.
Future proofed platform - Success depends on iterative improvements and agility.

Get Started

Video
- Data to Everything for Communications
Solution Guide
- Splunk for Communications
Customer Case Study
- Splunk at CenturyLink
- Splunk at Belong
E-Book
- How CSPs Can Prepare for 5G and Exceed Customer Expectations

Use Cases

Security Monitoring

Fraud Detection

Advanced Threat Detection

Compliance

Insider Threat

Incident Response

Incident Investigation and Forensics

SOC Automation

Use Cases

Security Monitoring

Ready to Use Real-Time Monitoring

Out-of-the-box and custom correlation searches help find threats, determine security posture and compliance through continuous security monitoring of critical entities.

Fraud Detection

Mitigate Fraudulent Behavior and Transactions

Identify fraudulent activity and take action before it's too late.

Advanced Threat Detection

Detect the Latest Most Advanced Threats

Anomaly detection and machine learning provide analysts with the crucial ability to detect unknown and advanced threats.

Compliance

Compliance Made Easy

Regardless of source, ingest data and automate reporting to demonstrate compliance.

Insider Threat

Find Out What's Happening Inside Your Network

Multi-pass machine learning architecture helps with automated correlations of anomalous behavior into high-fidelity threats.

Incident Response

Take the Right Action Quickly and Accurately

Visualize and document investigation cycles to detect, analyze and respond to security incidents and threats.

Incident Investigation and Forensics

Investigate With a Single Source of Truth

Shorten investigation cycles with visual analysis, graphical representation of thresholds, alarms, indicators and trends.

SOC Automation

Automate Your Security Operations Center

Detect and respond at machine speed by sharing and automating institutional knowledge and leveraging Adaptive Response.

Learn how Communication Service Providers are using Splunk across their ecosystems.

Near real time

Process streaming data and derive analytics in near real time.

Cross layer connection and automation

Build integrated analytics to connect service experience to your network infrastructure.

Any user

Support for insights and analytics leveraging common shared data.

Any data

Ingest any data, regardless of source across disparate data silos.

Future-proofed platform

Incorporate a rich array of advanced capabilities.

Monitor. Resolve. Accelerate.

Splunk addresses healthcare IT challenges by providing data-driven insights across a broad range of use cases for providers, payors, pharmaceuticals, medical device manufacturers and healthcare information exchanges (HIE).

Monitor Activations in Real Time

CSPs can effectively monitor their network infrastructures to proactively resolve problems, ensure consistent delivery of services and accelerate the introduction of new products.

Detect Network Abusers and Prevent Fraud

Detect fraudulent activity as it occurs by correlating information across different types of data such as firewall, intrusion detection systems (IDS) and IP addresses, network traffic data, content delivery and network data.

Proactively Resolve Customer Issues

Correlate structured, unstructured and semi-structured data to gain new insights and proactively monitor and resolve customer issues across Internet, voice and data services.

Strengthen Your Security Posture

Secure subscriber information across devices and services. Collect and index data to support ad hoc reporting and the real-time monitoring of incidents to give security teams new levels of visibility and intelligence.