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Learn Blogs

Latest Articles

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Executive Order (EO) 13960: Use of Trustworthy AI in the Federal Government

Learn all about EO 13960, which tells U.S. federal agencies how to use trustworthy AI in government operations. The full story is right here.
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Call Center Analytics & Metrics for Success

The call center can tell you a LOT about the experience of your customers. Know exactly what metrics & data to track to improve your call center operations.
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Splunk Podcasts

Wondering if Splunk has any podcasts? The answer is YES! In this article, you can see all the podcasts that Splunk has published over the years.
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Call Center Optimization: The Complete Guide

Call centers are the #1 place to satisfy your customers. Are your call centers doing enough? Learn how to make your call centers, and your agents, the best.
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Robotic Process Automation: RPA Today

A transformative technology, RPA automates business processes that are structured and rules-based. But RPA is not AI. Get the full RPA story here.
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Query Languages: A Simple Introduction

Query languages are what make your database so powerful. Get to know the types of and most common query languages, and all the ways you can use them.
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Agile Transformation

Agile transformation shifts your organization towards a model that is customer-centric, efficient, innovative, and focused on productive product delivery.
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Scalability in IT: The Complete Guide To Scaling

Scalability is one of the main selling points of migrating to the cloud. What exactly does it mean & how do you do it? Get the full story here.
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APM Metrics: The Ultimate Guide

Go beyond traditional APM and extend your monitoring strategy to include metrics that are important in cloud-native, DevOps-oriented environments.
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IT & Technology Salaries in 2024: Tech Pay Trends

This blog post will review, roundup, and summarize some of the latest trends for IT salaries and roles to help you get a clear view of the landscape.
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Network Security: Your Ultimate Guide

Learn the basics of network security and how to secure your organization’s networks.
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Continuous Data: The Complete Guide

Continuous data enables higher accuracy from predictions, deeper insights, and more informed decisions. Learn how to maximize value from continuous data.
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TCP/IP: What It Is & How It Works

Learn all about TCP/IP and its 5 layers. TCP/IP is a universal transmission framework that establishes connections across diverse devices.
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The Dunning-Kruger Effect Explained

The Dunning-Kruger Effect is a natural bias where a person with minimal knowledge or skill may overvalue their capabilities. Learn all about this effect here.
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11 Common Data Types: A Comprehensive Guide

Explore 11 common data types in this comprehensive guide, covering integers, strings, booleans, and more. Learn their purpose and applications for data visualization.
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Goodhart's Law Explained

Numbers can guide decision-making, as long as those numbers help deliver value. And that’s precisely what Goodhart’s Law is all about. Get the full story here.
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RSA Conference 2024: Your Complete Guide

This blog post is the complete guide to the 2024 RSA conference.
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AI Risk Management in 2024: What You Need To Know

Risk management applies to AI, too! Get the full story on AI Risk Management, including the risks to know, a risk approach, and an in-depth look at NIST’s AI RMF.
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The Best IT/Tech Conferences & Events of 2024

Discover the top IT and Tech conferences and events of 2024, featuring cutting-edge insights, networking opportunities, and industry trends. Stay ahead in technology with our comprehensive guide to the must-attend gatherings for professionals, enthusiasts, and innovators.
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Google Cloud Next 2024: Complete Guide

This blog post will cover the complete details around Google Cloud Next 2024, the upcoming conference in Las Vegas.
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ISO 27002: Information Security Controls Explained

In this article, we will look at the origin story of the ISO 27002 standard, as well as its structure, and how to apply the guidelines.