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Retail

Deliver reliable and secure experiences

Hard Numbers on the Actual Value of Your Data

Reliable and secure experiences across all channels for customers and associates

Today’s consumer expects digital interactions to just work all the time, and any downtime to your website or in-store service impacts your bottom line. And safeguarding consumer privacy and winning your customer’s trust must be your top priority in a highly competitive marketplace. Imagine proactively resolving every operational and security issue before it impacts your customers and associates — without having to stitch together data silos. From easy at-a-glance dashboards to actionable alerts to the right stakeholders, the Splunk platform has everything you need to enhance security, improve store and eCommerce reliability, and increase sales.

At John Lewis, customer experience is more than just words; it’s a belief, and Splunk has helped us to better understand and improve the experience we offer our customers.

Aleem Cummins, Release Manager & Splunk Lead, John Lewis
See what the Data-to-Everything Platform can do for you

OMNICHANNEL EXPERIENCE MONITORING

Optimize The Customer Experience Across User Journeys

Proactively improve uptime and performance across your web pages, APIs, and transactions to deliver better digital experiences across every customer interaction.

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Retail Cybersecurity

Protect Customer and Business Data

Gain visibility and security intelligence across your diverse retail landscape, systems and applications to reduce overall risk. Investigate faster and act on threats in record time. 

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Store Reliability

Win Sales and Customer Loyalty

Improve overall performance and health of store infrastructure, Point of Sale, retail applications, digital services and associate devices to deliver the best customer experience.

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Solution Guide

Performance, Reliability and Security for Every Retailer in the World

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RESEARCH PAPER

Splunk and PSFK Identify 3 Pillars for Omnichannel Optimization

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E-Book

Modernizing Retail Operations With Data

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What can you do with Splunk?