Consolidating Data From 100+ Floating Cities
With about 12 million people cruising with Carnival annually and 250,000 guests on the water at any time, Carnival Corporation is a collection of floating cities that generate a lot of data. Previously, information from shipboard systems, as well as data from the website and other sources, was siloed. Carnival knew that using its data more effectively — everything from monitoring the performance of onboard satellite dishes to enabling secure connectivity while at sea — could help to improve the customer experience.
Gary Eppinger, chief information security officer and global privacy officer, Carnival Corporation, is responsible for monitoring and protecting data across the environment, including onshore and across all of the ships globally. “Our biggest security challenge from a Carnival and an industry perspective is the shipboard applications and systems,” Eppinger says, adding, “My role is all about security — and that includes protecting customers’ information every day.”