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INCIDENT RESPONSE

Make on-call suck less

Reduce outage time by escalating the right alerts to the right on-call people for fast collaboration and issue resolution.

Resolve outages faster with Splunk

automate incident response

Automate incident response

Deliver the right alerts to the right people, reducing time to acknowledge and resolve incidents.

empower it and devops teams empower it and devops teams

Empower IT and DevOps teams

Enjoy a complete ChatOps experience, integration with your IT stack and incident reporting.

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Reduce burn-out

Mobile experience makes being on-call easy.

CAPABILITIES

Prevent and cut downtime episode length by half

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On-call scheduling made simple

Streamline your on-call schedules and escalation policies. From rotations to overrides, automate all the essentials.

Splunk On-Call has the most sustainable on-call schedule I’ve ever experienced

Technical Operations Manager, NS1

Escalate incidents automatically

Escalation policies, suggested responders, team views and automated war-room setup mobilize teams to solve problems quickly.

In 12 months, our mean time to acknowledge came down from 4 hours to 20 minutes. Now we’re 3 years in, and we’re under 2 minutes.

Earl Diem, IT Operations Manager, PSCU
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built-in collaboration built-in collaboration

Built-in collaboration on mobile

Break away from desktop with native iOS and Android apps and receive metadata-rich notifications directly to any device. Act, resolve, reroute, even snooze alerts, all within the app.

99% 99%

reduction in mean time to acknowledge

— PSCU Customer Story

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CUSTOMER STORY

PSCU Finds and Fixes Problems Faster Through Automation

No matter what you do, you’re going to have failures. The sooner you know, the sooner you can repair it, and the better you protect your user experience.

Earl Diem, IT Operations Manager, PSCU

USE CASES

A comprehensive solution built for:

incident response automation incident response automation
Incident Response Automation

Reduce lag time between alerts and mobilization

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Continuous Improvement

Post-incident reviews enable continuous improvement

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Improve On-call Well-being

Be on call wherever you are

Watch the Demo

Explore Our Incident Response Solutions

Powerful and scalable features for IT and DevOps teams.

INTEGRATIONS

Works with your stack

Splunk® On-Call supports a broad range of integrations for alerting sources (more than 100!), including IT service management tools.

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Get Started

Simplify your IT strategy.