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Real User Monitoring (RUM)

Full visibility into end-user experience

Find and fix customer-facing issues across web and mobile.

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HOW IT WORKS

The most comprehensive visibility into web and mobile performance

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Infinite Cardinality

Infinite cardinality and unsampled data helps you isolate and correlate issues faster across complex distributed systems.

Isolate Latency

Isolate customer-facing issues faster with visibility across your entire stack — from web browsers, iOS and Android apps, to backend services and third-party dependencies.

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AI-Driven Troubleshooting

Reduce MTTR by quickly measuring how latency from backend services or third-party dependencies impact user-experience in an easy-to-use UI. Splunk® RUM seamlessly connects high-level user experience to a granular view of traces and logs for quicker troubleshooting.

Improve Core Web Vitals

Deliver better user experience on web and native mobile apps with Core Web Vitals, long tasks, frontend and backend errors, visibility of third party performance, and complete user-session capture.

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Features

Full fidelity visibility across complete user journeys

Pinpoint user-facing issues everywhere in your stack, from web browsers and native mobile apps to backend services.

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End-to-End Visibility

Full-fidelity, OpenTelemetry standardized data, stitched together from web browsers through backend services, helps reduce MTTR by identifying and isolating issues faster across every transaction, resource and dependency.

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Eliminate Customer-Facing Issues

Easily find and fix errors, latency and anomalies from every page, resource, dynamic component and third-party dependency, for both traditional server-side rendered multi-page apps and modern client-side rendered single page apps.

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High Cardinality

Pinpoint issues faster with Splunk’s infinite cardinality to help you quickly correlate issues and find root cause faster across your complex distributed systems and dependencies.

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iOS and Android Performance

For native mobile apps, OpenTelemetry-based iOS and Android libraries auto-capture common client attributes, app lifecycle events, network requests and errors, app errors, and crashes.  

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Framework Agnostic

Splunk RUM is framework agnostic and offers easy OpenTelemetry-based instrumentation to quickly configure and start measuring page experience for traditional server-side rendered multi-page apps and modern client-side rendered single page apps.

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Complete User-Activity Capture

User activity is tracked by sessions and individual browser-provider interactions as opposed to page loads, helping easily measure performance for modern single page apps that rely on tens of XHR calls between the browser and various resources.

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CUSTOMER STORY

Care.com Refactors Monoliths Into Microservices With Splunk Observability

We can now correlate backend traces from APM with frontend traces from RUM. That’s a huge value because that’s been our missing link.

Sean Schade Principal Architect, Care.com

INTEGRATIONS

Over 200+
Out-of-the-Box Integrations

Get the integrations you need plus pro tips on monitoring and alerting for your evolving IT infrastructure.

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Ready to start today?

Deliver better end-user experience with best in class Real User Monitoring.

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Learn how to easily identify issues across complete web transactions, from the end-user experience on web browsers through backend services.

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Faster and simpler troubleshooting of any issue with your applications.

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Empower teams by routing alerts to the right people for fast collaboration and issue resolution.

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Get Started Today

Try Real User Monitoring as part of the 14-day Splunk Observability Cloud free trial. Whether you need full-fidelity monitoring and troubleshooting for infrastructure, application or users, get it all in real-time and at any scale. No credit card required.