Marketing

San Jose, Costa Rica

- Remote

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Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Role Summary

Splunk is looking for a Marketing Operations Manager to help support internal stakeholders with procurement submissions, project intakes and operational requests across the entire marketing organization. This role will act as a liaison between marketing, finance and procurement teams to ensure requests are justified appropriately, submitted accurately and processed efficiently. We are looking for a person who loves project management, thrives on attention to detail and thinks critically when it comes to continually improving marketing processes. You will work closely with the Marketing Operations and Field Marketing Teams to synthesize budget and business justifications with accuracy and clarity. You are comfortable working in a fast-paced environment where priorities and responsibilities shift with the business.

What you'll get to do

As an Marketing Operations Manager on the Marketing Operations Team, you will have the opportunity to assist in a wide range of initiatives:

Play a hands-on role in the planning, execution and tracking of key investments across various functional marketing groups
Manage intake submissions, track approval statuses, and maintain workflow visibility using Adobe Workfront or similar platforms
Review incoming requests for accuracy, completeness, and alignment with procurement and budgeting policies
Build documentation to aid in workflow enablement, submissions of program/projects and navigation of internal processes
Conduct regular audits to increase system quality, resolve inconsistencies and enhance workflows and processes
Provide ongoing enablement across the marketing organization to solidify system understanding and further support utilization through training videos and documentation
Present findings and recommendations to standardize processes and streamline vendor engagements

Must-have Qualifications

Bachelors in Marketing, Technology, or related field, or equivalent years of years of industry experience.
At least 1+ years hands-on experience with SAP Ariba, Uptempo Allocadia or similar procurement/budget planning software
At least 1+ years of hands-on experience with Adobe Workfront or similar intake/project management platforms
Strong understanding of intake workflows, approval routing, and vendor management processes
Familiarity with reviewing agreements/contracts and defining SLAs & deliverables
Process orientated, highly organized, excels at multitasking; strong documentation, coordination and project management skills
Excellent written and verbal communication and problem solving skills and an ability to convey complex workflow concepts to partners

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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