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Splunk® IT Service Intelligence (ITSI)

Protect service performance with AIOps

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Modern IT Management with AIOps

End-to-end service visibility and streamlined incident resolution

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Business and IT Service Monitoring

Protect business service-level agreements with dashboards to monitor service health, troubleshoot alerts and perform root cause analysis

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Intelligent Incident Management

Reduce MTTR with real-time event correlation, automated incident prioritization and integrations with ITSM and orchestration tools

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Machine Learning and Predictive Analytics

Use advanced analytics like anomaly detection, adaptive thresholding and predictive health scores to monitor KPI data and prevent issues 30 minutes in advance

Protect Service Performance With Splunk IT Service Intelligence

Product Capabilities
A True AIOps Platform Provider

Service Analytics Dashboards and Glass Tables

Monitor performance the way the business operates with pre-built dashboards that track service health and visually correlate services to underlying infrastructure.

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Service Deep-Dives

Use side-by-side displays of multiple services and correlate metrics over time to identify root causes.

Predictive Analytics

Predict future incidents using machine learning algorithms and historical service health scores. Use adaptive thresholding and anomaly detection to automatically update rules based on observed and historical behavior, so your alerts never become stale.

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Intelligent Event Management

Collect and enrich events from multiple sources into a single alerting framework. Real-time, automated event correlation triggers alerts as data enters the system, using out-of-the-box (OOTB) machine learning policies for immediate noise reduction. Incidents are automatically prioritized by service score and impact.

Integrations With ITSM Tools

Trigger service ticketing, on-call response or automated playbooks directly from your incident review for fast incident resolution.

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TransUnion Invests in Splunk Solutions for Enterprise Monitoring, Machine Learning

Understanding customer volume patterns is important for the business. Splunk machine learning allows us to investigate early to ensure a seamless customer experience.

Steve Koelpin, Lead Splunk Developer, TransUnion

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Protect service performance with AIOps, powered by ITSI.