Splunk Ensures Performance of Key Trading Application at ENGIE Global Markets

Aggregated analytical view of services to simplify operations

Deploying Splunk ITSI has made it even easier for EGM to correlate data across the IT stack to improve incident management and resolution. “When there’s an issue, Splunk ITSI shows us where to look so we can solve the issue,” says the Head of Infrastructure at ENGIE Global Markets. “With machine learning in Splunk ITSI, we don’t have to create thresholds manually to measure performance of each server. We can adapt them dynamically to account for expected performance variances. This eliminates the cost of frequent configuration and tuning and frees our team to focus on triage on actual incidents before they impact end user experience.”

With the swimlane visualizations in Splunk ITSI, EGM can collaborate across technology functions to also see how lower-level services are impacting top-layer services. Moving forward, ENGIE Global Markets plans to use the Splunk Machine Learning Toolkit to deliver further IT operations and business insights.