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INCIDENT RESPONSE

Make on-call suck less

Reduce outage time by escalating the right alerts to the right on-call people for fast collaboration and issue resolution.

solution guide

Webinar: Five Ways to Make On-Call Suck Less!

Resolve outages faster with Splunk

automate incident response

Automate incident response

Deliver the right alerts to the right people, reducing time to acknowledge and resolve incidents.

empower it and devops teams empower it and devops teams

Empower IT and DevOps teams

Enjoy a complete ChatOps experience, integration with your IT stack and incident reporting.

reduce burn out reduce burn out

Reduce burn-out

Mobile experience makes being on-call easy.

CAPABILITIES

Prevent and cut downtime episode length by half

on call scheduling on call scheduling

On-call scheduling made simple

Streamline your on-call schedules and escalation policies. From rotations to overrides, automate all the essentials.

Splunk On-Call has the most sustainable on-call schedule I’ve ever experienced

Technical Operations Manager, NS1

Escalate incidents automatically

Escalation policies, suggested responders, team views and automated war-room setup mobilize teams to solve problems quickly.

In 12 months, our mean time to acknowledge came down from 4 hours to 20 minutes. Now we’re 3 years in, and we’re under 2 minutes.

Earl Diem Earl Diem, IT Operations Manager, PSCU
incident analysis incident analysis
built-in collaboration built-in collaboration

Built-in collaboration on mobile

Break away from desktop with native iOS and Android apps and receive metadata-rich notifications directly to any device. Act, resolve, reroute, even snooze alerts, all within the app.

99% 99%

reduction in MTTA

— PSCU Customer Story

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CUSTOMER STORY

PSCU Finds and Fixes Problems Faster Through Automation

No matter what you do, you’re going to have failures. The sooner you know, the sooner you can repair it, and the better you protect your user experience.

Earl Diem, IT Operations Manager, PSCU

USE CASES

A comprehensive solution built for:

incident response automation incident response automation
Incident Response Automation

Reduce lag time between alerts and mobilization

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Continuous Improvement

Post-incident reviews enable continuous improvement

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Improve On-call Well-being

Be on call wherever you are

Watch the Demo

Explore Our Incident Response Solutions

Powerful and scalable features for IT and DevOps teams.

INTEGRATIONS

Works with your stack

Splunk® On-Call supports a broad range of integrations for alerting sources (more than 100!), including IT service management tools.

MORE FROM SPLUNK
Resources

Five Tips You Can Use to Make On-call Suck Less

Best practices to improve your incident response before customers are affected

RELATED PRODUCTS

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Splunk Observability

Make your IT and DevOps teams smarter, faster and more efficient with monitoring, troubleshooting and more.

on-call on-call

On-Call insights in Splunk

Automate the work of getting alerts to the right teams and people.

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real time insights real time insights

More insightful incidents

Connect ITSI to On-Call.

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Get Started

Splunk’s IT Ops solutions are available for purchase via IT Cloud or as standalone products