INCIDENT RESPONSE

Make on-call suck less

Reduce outage time by escalating the right alerts to the right on-call people for fast collaboration and issue resolution.

solution guide

Webinar: Five Ways to Make On-Call Suck Less!

Resolve outages faster with Splunk

automate incident response

Automate incident response

Deliver the right alerts to the right people, reducing time to acknowledge and resolve incidents.

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Empower IT and DevOps teams

Enjoy a complete ChatOps experience, integration with your IT stack and incident reporting.

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Reduce burn-out

Mobile experience makes being on-call easy.

CAPABILITIES

Prevent and cut downtime episode length by half

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On-call scheduling made simple

Streamline your on-call schedules and escalation policies. From rotations to overrides, automate all the essentials.

Splunk On-Call has the most sustainable on-call schedule I’ve ever experienced

Bethany Ross Abbott, Technical Operations Manager, NS1

Escalate incidents automatically

Escalation policies, suggested responders, team views and automated war-room setup mobilize teams to solve problems quickly.

In 12 months, our mean time to acknowledge came down from 4 hours to 20 minutes. Now we’re 3 years in, and we’re under 2 minutes.

Earl Diem, IT Operations Manager, PSCU
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built-in collaboration built-in collaboration

Built-in collaboration on mobile

Break away from desktop with native iOS and Android apps and receive metadata-rich notifications directly to any device. Act, resolve, reroute, even snooze alerts, all within the app.

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Faster MTTA

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CUSTOMER STORY

PSCU Finds and Fixes Problems Faster Through Automation

No matter what you do, you’re going to have failures. The sooner you know, the sooner you can repair it, and the better you protect your user experience.

Earl Diem, IT Operations Manager, PSCU

USE CASES

A comprehensive solution built for:

incident response automation incident response automation
Incident Response Automation

Reduce lag time between alerts and mobilization

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Collaborative Troubleshooting and Resolution

Get everyone on the same page

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Continuous Improvement

Post-incident reviews enable continuous improvement

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Improve On-call Well-being

Be on call wherever you are

Watch the Demo
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Integrated Insights

Integration with Splunk

Read the Blog

Explore more features

Powerful and scalable features for IT and DevOps teams.

INTEGRATIONS

Works with your stack

Splunk® On-Call supports a broad range of integrations for alerting sources (more than 100!), including IT service management tools.

MORE FROM SPLUNK
Resources

Five Tips You Can Use to Make On-call Suck Less

Best practices to improve your incident response before customers are affected

RELATED PRODUCTS

Improve performance with
Splunk ITOps and Observability Suite

Make your IT and DevOps teams smarter, faster and more efficient with monitoring, troubleshooting and more.

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On-Call insights in Splunk

Automate the work of getting alerts to the right teams and people.

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More insightful incidents

Connect ITSI to On-Call.

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Get Started

Find out how you can automate incident response across your organization.