Beverly Smart's Blog Posts

Beverly is a Director focused on Customer Success marketing. In this role, she is responsible for evangelism of the company’s solutions portfolio, leading thought leadership and strategic initiatives, customer engagements and content marketing strategies for the company’s portfolio of Customer Success resources such as Assigned Expert, OnDemand and Professional Services. Beverly is a 20-year plus sales and marketing professional with extensive experience working for Technology organizations.

Splunk is Elevating Customer Success To Help Drive a Brighter Future
Customers & Community
1 Minute Read

Splunk is Elevating Customer Success To Help Drive a Brighter Future

Efficient and elevated customer service is integral to success for any business., and that's our mission at Splunk for every customer every day.
Splunk Technical Experts Help Drive Business Outcomes
Customers & Community
1 Minute Read

Splunk Technical Experts Help Drive Business Outcomes

Splunk technical experts help drive value for customers by enhancing applications, integrations, and business outcomes.
What is a Splunk ‘Aha’ Moment?
Customers & Community
1 Minute Read

What is a Splunk ‘Aha’ Moment?

Helping our customers be successful in any action, transaction or insight with Splunk is our 'aha' moment every minute of every day.
Splunk in One Word
Customers & Community
1 Minute Read

Splunk in One Word

In celebration of Customer Experience Day 2024, we share a closer look at how our customers perceive and describe Splunk.
Expert Guidance for Fraud Detection and Prevention
Industries
2 Minute Read

Expert Guidance for Fraud Detection and Prevention

Splunker Beverly Smart explains why your organization must be prepared to defend against fraud across your technical infrastructure.
Listen, Learn and Adapt: The Keys to a Nimble Customer Experience Strategy
Customers & Community
2 Minute Read

Listen, Learn and Adapt: The Keys to a Nimble Customer Experience Strategy

In celebration of Customer Experience Day 2023, we share a closer look at how Splunk listens, learns and adapts to customer feedback in our CX approach.