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use case

AIOps

Modernize IT with predictive management, event correlation and automated incident response for hybrid cloud environments.

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CHALLENGE

Unplanned downtime negatively impacts customer experiences

Complex hybrid cloud environments create many challenges — limited visibility, complicated incidents, longer issue resolution and impacted systems — which collectively put pressure on teams and may even hurt customers.

SOLUTIOn

Modernize IT with AIOps

integrated-monitoring integrated-monitoring

Prevent unplanned downtime

Use predictive analytics powered by machine learning to prevent issues before they impact customers.

Reduce the noise Reduce the noise

Reduce the noise

Utilize event correlation to prioritize and group alerts and quickly identify probable root cause. 

Accelerate MTTR Accelerate MTTR

Accelerate MTTR

Get full-stack service visibility and drive efficiency with automated incident response. 

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Predict to prevent

Use machine learning algorithms and historical service health scores to predict incidents up to 30 minutes in advance.

No tool I have ever used is as easy and malleable as Splunk. It gives everyday users the insights they need to achieve measurable business results.

Lead solutions engineer, Viasat

Correlate services and KPIs

Better understand your underlying infrastructure with service-level dashboards. Drill down to code level and identify root causes all in one place.

We can now track our member interaction all the way through every system in the service stack. Splunk ITSI has made troubleshooting effortless and collaborative.

Ben Gordon, Vice President of Enterprise Infrastructure Services, Molina Healthcare
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Improve efficiency

Tap into real-time event correlation, automated incident prioritization and integrations with ITSM tools for more intelligent event management.

Any time our systems are down, we can’t complete customer transactions and could potentially be losing millions of dollars. Splunk’s machine learning capabilities enable us to forecast, predict and specifically avoid those potential transaction failures in real time.

Lead Splunk engineer, TransUnion

ProductS

Transform your IT management with AIOps

See across your environments and get ahead of incidents with predictive analytics and prescriptive resolution empowered by machine learning.

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Reduce alert noise and respond more effectively.

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Minimize the on-call headaches with better response tools.

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Integrations

Use all your data for AIOps

Easily onboard, visualize and act on all your data, whether from Splunk or third-party data sources. Use pre-built content to get started fast and customize as needed.

Learn more about AIOps

Short for artificial intelligence for IT operations, AIOps is the practice of applying analytics and machine learning to big data to automate and improve IT operations. 


With IT operations management becoming increasingly complex and challenging, AIOps brings together data from multiple sources and simplifies data analysis. AI can automatically analyze massive amounts of network and machine data to find patterns, both to identify the cause of existing problems and to predict and prevent future ones.

Applying AIOps to areas such as big data, anomaly detection, event correlation and analysis, and IT service management, often results in outcomes such as:

  • Reducing event noise
  • Reducing mean time to acknowledge and mean time to resolve
  • Accelerating root-cause analysis
  • Eliminating tedious and manual tasks

These, in turn, improve service delivery and overall customer satisfaction, enable more complete data analysis and insight, increase resource and cost savings and encourage strategic collaboration between the IT organization and business peers.

Organizations today increasingly seek AIOps platforms. According to Gartner, an AIOps platform enables the concurrent use of multiple data sources, data collection methods and analytical and presentation technologies. An AIOps platform needs to be able to both analyze stored data and provide real-time analytics at the point of ingestion.

 

The central functions of an AIOps platform, as defined by Gartner, are:

 

  • Ingesting data from multiple sources, agnostic to vendors
  • Performing real-time analysis at the point of ingestion and historical analysis of stored data
  • Using machine learning
  • Initiating action or next steps based on insights and analytics

Get started

Discover how modernizing your approach can better support your business.