Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
Role Summary
The Senior Program Manager of Operations for Splunk’s Global Event Marketing team will lead operational excellence for our annual user conference! This role is pivotal in scaling our event operations, streamlining processes, and ensuring our team delivers seamless, innovative experiences for Splunk’s largest marketing initiative is Splunk’s annual user conference which brings together customers, partners, media and employees!
Reporting to the Director of Flagship Events, you will partner with stakeholder teams across Global Events, Field Marketing, Product Marketing, Sales and others to ensure deadlines are met and work is consistently moving forward.
What you'll get to do
- Develop and implement scalable operational frameworks to support global event planning, logistics, and execution.
- Coordinate event operations budget, tracking global spend, optimizing vendor contracts, and driving cost efficiency without compromising quality.
- Handle selected vendors, ensuring high performance, compliance, and alignment with brand standards.
- Lead cross-functional operational projects (e.g., workstream management, compliance workflows, procurement processes), ensuring timely and efficient delivery.
- Work with Splunk’s Marketing Operations Team to build dashboards and reporting systems that measure performance, return on investment, and operational KPIs. Ensure data and insights are shared cross-functionally to ensure strategic decisions are made.
- Ensure events align with company policies, legal, and regional regulations (GDPR, health & safety, etc.).
- Document standard processes, create training resources, and optimize workflows to improve productivity and consistency across global teams.
Qualifications
- 7–10 years of experience in event operations, marketing operations, or related roles, with at least 3 years in a senior-level position
- Shown operational event experience and program development for 5000+ person event
- Strong expertise in project management, budgeting, and operational systems
- Excellent negotiation and vendor management skills
- Strong communicator and collaborator, with the ability to influence cross-functional stakeholders
- Comfortable in a fast-paced, ambiguous, and evolving environment.
- Ability to collaborate and develop positive business relationships with all cross-functional peers and stakeholders (many of whom are geographically dispersed)
- Diplomacy, integrity and presence that enables you to work effectively at all levels within a large organization
- On-site and virtual event operations experience required
Splunk is an Equal Opportunity Employer
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Note:
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $132,000.00 - 181,500.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $118,800.00 - 163,350.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $105,600.00 - 145,200.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.