Engineering

Milan, Italy

- Hybrid Remote

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Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

This role primarily provides pre-sales technical support for the development of sales opportunities across Private Sector Accounts in Italy

As a Splunk Solutions Engineer your primary responsibilities will be to:

Work in collaboration with your peers and Sales team to identify, grow and land opportunities.
Build, grow and maintain relationships with customer’s and prospect’s technical teams
Deliver excellent presentations; both business focused and technical presentations.
Attend and demonstrate Splunk solutions at field events, such as conferences and trade shows.
Respond to the functional and technical elements of tender documents, such as RFIs/RFPs.
Deliver and manage Proof of Concept (PoC) engagements to a success outcome.
Answer sophisticated technical and competitive questions plus address customer concerns to a successful outcome.
Develop relevant presales material, e.g. business cases/ROI, competitive insight documents, etc to persuade clients of the outstanding value, benefits and capabilities of Splunk’s solutions.
Work closely with peers and management to develop and continually improve working practices, standard methodologies, presales processes, e.g. POC planning, etc.
Leverage Business Knowledge and Experience

Uses product knowledge to provide technical expertise to customers as well as sales staff through sales presentations and product demonstrations. Takes prospects through technical steps of sales process

Takes accounts and opportunities through Splunk’s pre-sales methodology.

Builds custom demos based on customer requirements to make Splunk differentiators even more obvious to understand. Becomes a trusted advisor to customers to identify valuable use cases and drive adoption of Splunk Solutions.

We are looking for individuals who are based in Milan and have experience within Private Sector Accounts through their professional career as a vendor. Experience can range from technical experience (Infrastructure monitoring, RCA, …) to functional (Service Management, End to end monitoring and Security.

Additional experience in other domains (list below) is a plus

Not essential: Cyber Security: technical (SOC, SIEM, …) to functional (Fraud, Compliance, …)

Essential Education, Experience and Additional Skills

5+ years of Presales experience, with IT Ops knowledge
A Degree or similar (preferably in computer science, software engineering or a similar field)
Ideal to have some experience in: Business Analytics, databases and ML/DL
Proactive and able to manage activities in a self-sufficient manner.
Strong communication, including excellent verbal and written skills in local language and in English.
Self-motivated with a proven track record in technical software sales and knowledge of technology.
Ability to be organised and analytical, able to eliminate sales obstacles using creative and adaptive approaches.
You should be working for technical Vendor with a rapidly growing customer base.
Excellent team skills.
Proficient in Italian and English

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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