false
Sales

Senior Pre-sales Solutions Architect – Observability

  • - Hybrid Remote
At Splunk, now part of Cisco, we are passionate about building digital resilience through innovative, reliable systems that empower our customers to thrive. Our diverse and dynamic team is committed to customer success and supporting each other.
 
We are seeking a Senior Pre-sales Solutions Architect for our Observability team, based in Sydney. In this role, you will drive the success of Splunk’s Observability solutions across NSW and the ANZ region, serving as a technical expert and trusted advisor for offerings including Splunk Observability Cloud, Splunk IT Service Intelligence, and Splunk AppDynamics. You will work closely with customers and account teams to deliver high-impact solutions, guiding strategic sales initiatives and helping customers realise the value of observability. With exciting advances in Cisco and Observability AI, you will be at the forefront of bringing Observability to AI, and AI to Observability. 
 
Key Responsibilities 
  • Lead technical discovery, qualification, and tailored product demonstrations.
  • Guide customers through trials, proof of concepts, and observability adoption.
  • Collaborate with Product, Engineering, Customer Success, and Marketing teams to share insights and improve solutions.
  • Engage with stakeholders at all levels, from technical teams to executives.

Your Experience 
  • At least 5 years in Sales Engineering, Solution Architecture, or a similar customer-facing technical role.
  • Prior experience with observability solutions (APM, distributed tracing, metrics, etc).
  • Strong background in application development and software delivery practices (e.g. CI/CD pipelines, automation, version control).
  • Solid understanding of modern IT systems and architectures, including cloud-native, microservices, Kubernetes, serverless, and common off-the-shelf enterprise systems across on-premises and cloud environments.
  • Hands-on experience with at least one mainstream programming language (such as Java, .NET, NodeJS or similar).
  • AWS, Azure, GCP certifications are a plus.
  • Proven ability to learn new technologies quickly and adapt to changing market needs.
  • Excellent communication, presentation, and relationship-building skills.

Willingness to travel up to 25 per cent, primarily within ANZ and to global company events, is required.
 
If you are an enthusiastic and adaptable observability expert keen to lead and innovate, we would love to hear from you. Join us to help redefine what is possible in observability.
 
We value diversity. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics in your location.
 
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

Splunk's Hiring Practices

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.
 
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.
 
Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.