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Information Technology

Principal Technical Program Manager, IT Infrastructure (US Remote Available)

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
 
Role Summary:
 
We are looking for a smart, passionate, and experienced IT Principal Program Manager with a CAN DO attitude and large spectrum of experience working in a high-tempo constantly evolving environment to join a team that provides class leading software solutions. Do you want to utilize your seasoned Agile and Scrum experience to drive programs and projects within and across our dynamic organization? As a Principal Program Manager for the Cisco IT NEO team , you will do that and more! You'll have the opportunity to work with other IT teams and business partners. If you thrive in a culture that embraces diversity and champions creativity, then what are you waiting for? Apply today.
 

This role is responsible for multiple, simultaneous projects and owns release planning, coordination, risk mitigation, organization, and tracking of those projects through deployment.

 

What you’ll be doing: 

  • Learning the Cisco IT PMO Playbook, developing and mentoring other TPMs to drive consistent outcomes
  • Lead IT Infrastructure projects working with delivery and business partners to address project risks and issues ensuring the solution delivers on the success criteria
  • Negotiate competing requirements across business units and establish project direction with business leaders and delivery leads
  • Bring knowledge of Project Management standard methodologies, processes and tools, including: scope management, schedule management, cost management, quality management, resource management, procurement, change management, risk management, and issues management
  • Build in mitigation plans anticipating dependencies and risks, actively replan with business and delivery teams, and reset expectations throughout project delivery
  • Demonstrate consultative skills in solving problems by using technical and business insight to advise the facilitation of developing objectives and approach
  • Implement goal setting with business owners and senior leaders and contribute to operational alignment
  • Act as an authority by partners within IT and across the business and has a communication style that builds confidence and alignment with the team
  • Learning the Cisco IT PMO Playbook, developing and mentoring other TPMs to drive consistent outcomes
 
Requirements: I've already done that or have that!
 
  • 12+ years’ experience leading IT Infrastructure or software projects
  • Tolerant of ambiguity and thrives in a fast-paced environment with evolving priorities
  • Experience with Agile methodologies
  • Service /  Delivery Oriented
  • Very good interpersonal efficiency and communication skills (written and oral)
  • Strong organizational planning skills and understanding of program management concepts
  • Effective and creative in solving problems with an ability to identify issues and resolve, or identify the internal resources needed to assist
  • Eager to learn and excited to work on programs across the IT portfolio
  • Experience Mentoring others and driving consistency across projects
  • PMI Project Management Professional (PMP) certification
 
Preferred Knowledge and Experience:
 
  • Expertise with JIRA
  • PMO or portfolio management experience in a technology setting
  • Agile (CSM, CPO or SaFE) certification
 
Education:
 
  • BA or BS degree, preferably in Computer Science or Information Systems

 

Why Cisco? #WeAreCisco
  • #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
  • Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
  • We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!
  • Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us.

Message to applicants applying to work in the U.S. and/or Canada: 

  • When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
  • U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
  • Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical
 
Compensation Range:  $144,000.00 - 192,000.00 per year

Splunk's Hiring Practices

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are committed to equal employment opportunity. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

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Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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