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The State of Observability 2023

Global research: Amid rising complexity, leading orgs are ensuring visibility, driving resilience and realizing off-the-charts ROI  

  • Leaders: 10%
  • Evolving: 20%
  • Emerging: 37%
  • Beginners: 33% 


Observability has arrived

We surveyed 1,750 observability practitioners, managers and experts to examine the state of observability — from the success of today to the ambitions of tomorrow. The current landscape:

  • 87% of orgs employ specialists who work exclusively on observability projects.
  • 81% report that the number of observability tools they use has increased recently.
  • 86% say it's important to have flexible observability solutions that cover hybrid architectures — but half identify this as an area of improvement.


Resilience as North Star

Businesses are investing more in resilience, fearing that failure to do so will cost customers, revenue and innovation — but implementation is uneven.

  • Nearly two-thirds of orgs report that every hour of downtime costs more than $150,000.
  • 96% of orgs have a formal approach to resilience.
  • But only 40% have instituted that approach organization-wide, and 16% are yet to implement it at all.

Just 40% of orgs have an organization-wide approach to resilience.


4x as many leaders resolve unplanned downtime in just minutes, not hours or days.


Being a leader matters

Leaders — those with mature observability practices — have far better outcomes, from higher ROI to faster fixes.

  • 89% of leaders are completely confident in their ability to meet their application availability and performance requirements, versus just 43% of beginners.
  • Leaders are 7.9x as likely to say that their ROI on observability tools far exceeded expectations.
  • Leaders report one-third the number of outages per year, on average.


Lessons from the leaderboard

It’s hard to argue with the advantages of being a leader. So what are the secrets to their success?

  • Leaders prioritize resilience, with 81% implementing a formal resilience strategy organization-wide. 
  • Leaders are 75% more likely to report that they’ve converged aspects of observability with other monitoring tools and teams. 
  • Leaders purchase with more skepticism — and 68% report seeing frequent o11y-washing (when a vendor rebrands their solutions as observability tools without adding any specific observability functionality).

100% of observability leaders collaborate with other line-of-business leaders on resilience.

Read The State of Observability 2023 to discover how leaders are increasing visibility and resilience.