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SERVICE MONITORING AND INSIGHTS

Predictive service intelligence

Achieve full-stack visibility of your critical services to protect performance and availability.

service monitoring & insights service monitoring & insights

BENEFITS

Protect service performance and availability

prevent costly outages prevent costly outages

Prevent costly outages

Predict and resolve issues before they impact customers with machine learning and advanced analytics.

We’re able to predict transaction failures in real time.

Lead Splunk engineer, TransUnion

Visualize service health

Drive business impact with dashboards to track overall service health, not just individual systems.

visualize service health visualize service health
resolve issues faster resolve issues faster

Resolve issues faster

Avoid customer downtime with correlated views across metrics, logs and traces.

75% 75%

reduction in customer-facing incidents

— Belong Customer Story

Belong Belong

CUSTOMER STORY

Accelerated transformation with customer-first visibility

We’re able to empower our teams with access to our organization’s data using real-time visualizations.

Chief Digital Officer, Belong

FEATURES

Continuous, full-stack visibility

KPI-driven dashboards KPI-driven dashboards
KPI-driven dashboards

Get end-to-end visibility of your services with pre-built dashboards that visualize business health, processes and KPIs.

SAP service intelligence SAP service intelligence
SAP service intelligence

Reduce downtime with one unified tool. Monitor applications, services and infrastructure with machine-learning-based analytics built specifically for SAP metrics.

Deep-dive into data Deep-dive into data
Deep-dive into data

Avoid context-switching and drill down into system data at full-fidelity directly from service monitoring dashboards.

Predictive analytics Predictive analytics
Predictive analytics

Predict incidents up to 30 minutes in advance with machine learning algorithms and historical service health scores.

Multi-KPI alerts Multi-KPI alerts
Multi-KPI alerts

Eliminate manual daily health checks and trigger alerts based on multiple service conditions. Define severity levels and trigger conditions to attribute relative importance.

Protect service performance Protect service performance
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Protect Service Performance

Molina Healthcare gains customer insights

Tour all features

See how Splunk® IT Service Intelligence (ITSI) uses machine learning to protect service performance.

INTEGRATIONS

Splunk App for Content Packs

Go from getting data in to actionable insights fast with preconfigured dashboards and KPI base searches, service templates and saved glass tables. Align technology with business KPIs for full-stack visibility. Free for ITSI users, no SPL required.

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RELATED PRODUCTS

Protect service performance with AIOps

Splunk IT Service Intelligence delivers end-to-end service visibility and streamlined incident resolution.

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Demo

Watch this interactive demo for an overview of ITSI’s capabilities

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AI-driven analytics for SAP

Learn how to monitor your SAP environments with ITSI

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Get Started

Splunk’s IT Ops solutions are available for purchase via IT Cloud or as standalone products