use case
SLO/SLI monitoring
Keep tabs on important key performance indicators (KPIs) with business workflows.
challenge
Software complexity makes tracking performance challenging
In a cloud-native environment, lots of moving parts can make service-level objective (SLO) compliance difficult to track. Monitoring service-level indicators (SLIs) across different systems is time consuming without a single source of truth.
solution
Centralized SLO/SLI monitoring capabilities
Explore visually
Look at logs and filter for the results that matter most with visualizations.
Get smart alerting
Access context from logs for fast and accurate alerting and exploration.
Measure every change’s impact
Correlate and understand how infrastructure health and application performance impact your digital customer experience.
Manage your cloud KPIs
Streamline monitoring your cloud KPIs with out-of-the-box dashboards and configuration wizards. Group together relevant end-to-end traces and transactions based on any microservice, tag or initiating operation.
Stay on top of SLI degradation
Use NoSample™ full-fidelity tracing to track the performance of business workflows. Get alerts if a threshold is hit, a sudden change occurs or a historical anomaly arises. No traces are sampled. No issue goes undetected.
Accelerate troubleshooting
Easily see the impact radius and dependencies across your distributed environment with service maps. Get to root causes at a glance with tag spotlight.
ProductS
Fast-track performance measurement
Deepen your visibility and tap into the most valuable data and context for monitoring SLI/SLO.
DevOps
Observe all your data to instantly understand and optimize modern infrastructure and applications.
Application modernization
Measure the impact of software changes, understand service health and consistently deliver great customer experiences.
Incident response
Make on-call less stressful, send the right alerts, to the right people, at the right time for improved collaboration and issue resolution.
integrations
Splunk App for Content Packs
Your one-stop shop for prepackaged content, out-of-the-box searches and dashboards for common IT infrastructure monitoring sources.
Service-level objectives (SLOs) are reliability targets for technology products and services. Service-level indicators (SLIs) are the measurements that are compared against those reliability targets. Both SLIs and SLOs are vital to the broader service-level management ecosystem of any organization.
Each SLI should be measured over a set time period and benchmarked against a corresponding SLO to set a minimum threshold for these targets.
Think of an SLO as a goal or ideal condition for a service to reach, such as 99.999% uptime. A mark on a dashboard would indicate the SLO at 99.999%. In this case, the SLI would be the needle on the dial that varies over a period of time. If that needle (the SLI) dips below the mark (the SLO), the system alerts the site reliability engineer to take action.
SLOs are widely used to measure the performance and reliability of various SaaS products, such as web hosting uptime, cloud storage availability and the latency or responsiveness of various cloud application hosting services.
Here are some typical SLI applications you’re likely to encounter:
- Server uptime
- Server latency
- Error rate
- Throughput/performance
- Utilization
- Data freshness
SLIs can also be used to gauge human performance. For example: service desk responsiveness and escalation level.
