Splunk Services

Splunk ITOA Services

Splunk IT Operations Services have been around since the start of our company, it is why Splunk exists. They have decades of combined experience helping customers design, implement and operationalize IT Service monitoring. The Splunk IT Operations Service team works with customers to align IT operations to strategic goals, helping customer run a more efficient and cost effective business.

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Splunk ITOA Offerings

The Splunk IT Service Intelligence (ITSI) Implementation Success offering provides implementation services to deploy the foundational aspects of ITSI. This offering is designed to include a comprehensive requirements gathering session which will define the Key Performance Indicators (KPIs) and services you wish to manage in your environment, matched with implementation to quickly realize a subset of your identified services. It includes a discovery session, data onboarding, service creation, entity definition, addition of KPIs and associated thresholds, and creation of glass tables to monitor your environment.

The Splunk Cloud IT Service Intelligence (ITSI) Implementation Success offering provides implementation services to deploy the foundational aspects of ITSI in Splunk Cloud. This offering is designed to include a comprehensive requirements gathering session which will define the Key Performance Indicators (KPIs) and services you wish to manage in your environment, matched with implementation to quickly realize a subset of your identified services. It includes a discovery session, data onboarding, service creation, entity definition, addition of KPIs and associated thresholds, and creation of glass tables to monitor your environment.

Leveraging the experience of thousands of Splunk deployments, the Splunk Prescriptive Value Paths will quickly bring you to your desired outcome. Splunk has created a set of Value Paths to help you quickly achieve specified outcomes in a sequential manner based on proven adoption of IT Operations Analytics solutions.

The Splunk IT Operations (ITOPs) Monitoring Platform Replacement Offering provides customers with the ability to move off older legacy technologies, consolidate tools, and provide the highest service availability. Leveraging the latest best practices, our Splunk Certified Consultants will work with you to implement a solution that will drive value to the business, lower MTTR and widen MTBI.

The IT Operations Roadmap Workshop evaluates and aligns your IT Ops objectives with your business goals. We develop a use-case-oriented roadmap that provides guidance, risk mitigation, and milestones to mature your business IT Ops methods.

The Splunk ITOA Service Discovery Workshop provides analysis and design services to define the components needed to properly configure ITSI to achieve your objectives. It is designed as a comprehensive requirements-gathering workshop to define the services and associated Key Performance Indicators (KPIs) you wish to manage in your environment.

The Splunk IT Cloud Success offering focuses on a subset of predefined Use Cases designed to get you up and running quickly. Whether you have identified Use Cases through Splunk Autobahn or will be selecting them, this offering is designed to apply Splunk best practices, provide recommendations for improvement, and accelerate your journey. Depending on the edition selected, it may include a Configuration Review session, Data Onboarding Review session, KPI Review session, Visualization Review session, and additional configuration services to validate Use Case configurations.

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