Splunk ITOA Services
Splunk IT Operations Services have been around since the start of our company, it is why Splunk exists. They have decades of combined experience helping customers design, implement and operationalize IT Service monitoring. The Splunk IT Operations Service team works with customers to align IT operations to strategic goals, helping customer run a more efficient and cost effective business.
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The Splunk IT Service Intelligence (ITSI) Implementation Success offering provides consultation and implementation services to deploy Splunk's ITSI product. This offering includes a discovery session, data onboarding, service creation, entity definition, establishment of Key Performance Indicators (KPIs) and thresholds, and the creation of glass tables dashboard to monitor your IT environment.
The IT Operations Roadmap Workshop evaluates and aligns your IT Ops objectives with your business goals. We develop a use-case-oriented roadmap that provides guidance, risk mitigation, and milestones to mature your business IT Ops methods.
The Splunk ITOA Service Mapping Workshop provides analysis and design services to define the components needed to properly configure ITSI to achieve your objectives. It is designed as a comprehensive requirements-gathering workshop to define the services and associated Key Performance Indicators (KPIs) you wish to manage in your environment. It includes a discovery session, data validation, service reviews, entity definition, establishment of KPIs and thresholds, and glass table blueprints.