Skip to main content

Your success is our top priority

See how easy it is to get started using your Splunk Education and OnDemand Service credits.

Choose a success plan that fits your needs

Splunk Success Plans are designed to help you quickly and successfully derive value from our products throughout your journey. Included with your license purchase, Success Plans provide Support, OnDemand Services (ODS), and Education (EDU) that help you get the most out of your Splunk investment.

  Standard Success Plan* Premium Success Plan**
Support Standard Premium
10
ODS credits per quarter
30
ODS credits per quarter
700***
EDU credits per year
2500***
EDU credits per year

*Standard Success Plan requires a minimum Splunk Platform (cloud or on-prem term) purchase of 250GB, 50 vCPU, 20 SVC or 100 Observability Cloud Hosts
**Premium Success Plan requires a minimum Splunk Platform (cloud or on-prem term) purchase of 1TB, 100 vCPU, 50 SVC or 500 Observability Cloud Hosts. Effective Feb 1, 2022
For legacy Success Plans purchased prior to Feb 1, 2022, please refer to our legacy Success Plan table.
*** Starting March 17, 2022, each EDU credit is worth $10

Success Plan FAQs

A Splunk EDU credit can be used to redeem courses from the Splunk education catalog and OnDemand Services (ODS) credit can be redeemed for services activities from the Splunk OnDemand Services catalog. For example, one EDU credit can provide roughly three hours of training content for a single subject and five ODS credits can be used for a “use case advisory” session with a Splunk product expert.

Credits for OnDemand Services can only be used for OnDemand Services and not interchangeable with EDU — likewise EDU credits can only be used for EDU offerings.

Qualification for success plans are based on minimum product purchase requirements and those vary for Standard and Premium success plans as detailed above. For purchases made before Feb 1, 2022, please refer to our legacy Success Plan table.

Success Plans includes separate credits for Education and OnDemand Services. Education credits can be redeemed for courses from the education catalog. OnDemand Services credits can be redeemed for any activity in the OnDemand Services catalog.

You can check your EDU and ODS credit balance using the Splunk Support Portal. Learn how to redeem EDU credits and OnDemand Services credits.

Yes. EDU and ODS credits can be purchased on their own at any time for any reason.

Ready to get started?

We can help you maximize your Splunk investment.