Efficiency Up, Pressure Down, Labor Halved
The Splunk solution achieves Sapura Energy Berhad’s goals by helping the IT team eliminate all data silos and integrate logs from distributed sources into a single, shareable platform for centralized monitoring.
“Splunk impressed us with its reputation across industries, and has exceeded our expectations with its functionality,” says Harmizam. “The Splunk platform is flexible enough to accommodate our heterogeneous log data — which includes appliance, network, security and server logs, as well as logs from operating systems, Azure and Office 365 —, bringing us unprecedented convenience.”
The Splunk analytics engine correlates and analyzes the data, unearthing actionable insights presented with rich visualization on an intuitive Splunk dashboard. “With full-stack visibility into our entire IT infrastructure, we now review all anomalies on a single pane of glass, while drilling down into potential risks and resolving issues effectively,” Harmizam adds.
In measurable terms, Sapura Energy Berhad identifies and investigates incidents 10 times faster. Now the team can handle a single incident — that once took two or three days to analyze — in just three to four hours. “We no longer need to bury ourselves in different logs and bother various analysts, system administrators and application teams to fix a problem. The analysis is done proactively on the Splunk platform and clearly reported on the dashboard,” Harmizam explains.