A successful cloud journey relies on observability.
A leading home improvement retailer with over 220 stores in Japan, CAINZ CORPORATION (CAINZ) wanted to implement a digital strategy that would deliver superior customer experience. In addition to bringing system development in-house, CAINZ began to move its e-commerce sites — comprising more than 20 web services — to a multicloud environment. But this transition quickly made monitoring frontend performance more complicated, since heterogeneous web service platforms like Salesforce, Google Cloud Platform and Amazon Web Services supported everything from settlement functions to inventory and member information.
To capture full-stack visibility into all web services, CAINZ needed a unified framework to not only manage service uptime and measure website load speed, but also analyze results and gain actionable insights. With Splunk Observability Cloud, which includes Synthetic Monitoring and Real User Monitoring, CAINZ now easily manages an increasingly complex multicloud environment that supports continued growth.