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Kayly Lange

Kayly Lange is an experienced writer specializing in cybersecurity, ITSM and ITOM, software development, AI and machine learning, data analytics, and technology growth. She has written hundreds of articles, contributing to SFGate, NewsBreak, SFChronicle, BMC Software, Wisetail, and Workato. Connect with Kayly on LinkedIn for updates on her writing and professional endeavors.

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Call Center Optimization: The Complete Guide

Call centers are the #1 place to satisfy your customers. Are your call centers doing enough? Learn how to make your call centers, and your agents, the best.
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IT & Technology Salaries: Tech Pay Trends

This blog post will review, roundup, and summarize some of the latest trends for IT salaries and roles to help you get a clear view of the landscape.
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Continuous Data: The Complete Guide

Continuous data enables higher accuracy from predictions, deeper insights, and more informed decisions. Learn how to maximize value from continuous data.
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The Dunning-Kruger Effect Explained

The Dunning-Kruger Effect is a natural bias where a person with minimal knowledge or skill may overvalue their capabilities. Learn all about this effect here.
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ISACs: Information Sharing & Analysis Centers

ISACs provide a way for organizations to collaborate on threat intelligence, so they can form better cybersecurity offensive & defensive strategies.
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Detection Engineering Explained

The digital watchtower for organizations, detection engineering! DE responds to known threats and continuously scans the horizon for the slightest hint of a potential breach.
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Application & IT Modernization: A Brief Introduction

Application modernization: a big term for updating the way our apps work, regularly. Let’s look at why you should modernize and the trends to prep for.
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The Common Information Model (CIM) Defined

CIM is a standard approach to represent & describe diverse system components. Read on to learn all about CIM, core concepts, and the benefits it brings to organizations.
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API Security Threats & How To Protect Against Them

Explore the evolving landscape of API threats and their impact on compliance and risk management. Learn critical best practices to secure your APIs.
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OWASP Explained: Today’s OWASP Top 10

Get up to speed on the OWASP Top 10. Understand the biggest web application risks, vulnerabilities, and how to protect against cyberattacks.
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The 3 Rs of Enterprise Security: Rotate, Repave, Repair

Protect your enterprise from evolving cyber threats with the 3Rs of security: Rotate, Repave, and Repair. Stay ahead of attackers and secure your organization.
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Edge Computing Types You Need To Know

Edge computing is rapidly growing in many global sectors. Learn the variety of types — and the best one for your needs — in this article.
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Observability-Driven Development Explained: 8 Steps for ODD Success

Learn about observability-driven development (ODD) and its benefits for modern software systems. Implement proactive practices for enhanced performance.
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Cloud Repatriation & On-Premises Migrations

Uncover why organizations are repatriating data from the cloud. Explore cost, security, control, data locality, and performance factors. Make informed decisions.
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What's Event-Driven Security? Explaining This Proactive Defense Approach

Strengthen cybersecurity with event-driven security (EDS). Automate real-time responses to threats, improve speed, efficiency, and proactive defense.
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Organizational Change Management (OCM): A Complete Guide

Unlock organizational success with effective change management models. Learn about top models used in businesses today for agility and adaptation.
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Federated Data Explained: Empowering Privacy, Innovation & Efficiency

Discover the power of federated data systems: enhanced privacy, innovation, and decentralized storage — and get key insights into implementation challenges.
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How Digital Fingerprinting Tracks, Identifies & Affects Us

Everything you do on the internet leaves behind pieces of data, these make up your digital fingerprint. Here's what to know about managing your privacy online.
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What's BPA? Business Process Analytics, Explained

Discover how leveraging data-driven insights can streamline complex IT systems, optimize processes, and propel your organization toward operational excellence.
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Cloud Cost & Budget Trends for 2025

Don't get caught off guard in 2023 — from machine learning to cloud shadows, here are the latest trends in cloud computing this year.
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What Is DPE? Developer Productivity Engineering Explained

With rising expectations for development turnaround, DPE processes are key in maintaining quality, speed and a satisfying developer experience.