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Sustainability and supplier diversity.

Yes, you can register. Splunk looks for diverse opportunities in the US and other parts of the world. Note that today we recognize WeConnect International as our international partner for women-owned businesses.

Acceptance into our supplier diversity registration does not guarantee business or opportunity. Splunk will use our database to search for potential suppliers on an as-needed basis. We encourage all suppliers to learn as much about Splunk and our many businesses.

A valid, up-to-date certification is required to participate in our system as a diverse supplier. It is up to you, the supplier, to keep the certification valid.

The Supplier Diversity team advocates for and supports diverse suppliers from within. Through attending events where diverse suppliers and certifying organizations are invited, Supplier Diversity helps identify suppliers and begins developing the relationship in anticipation of future procurement opportunities.

In order to work with Splunk’s Tier 1 supplier diversity program,it’s preferable that you are a certified diverse supplier; however, if you are a high-quality supplier with well-developed diverse suppliers in your own supply chain, you may qualify through our Tier 2 program.

We maximize and multiply diversity within our supply chain through our Tier 2 program. A Tier 2 supplier is the company that provides Splunk’s Tier 1 (Prime) supplier with products or services that will be provided to the end user. The Tier 2 company’s service or product does not have to be sold directly to Splunk for the spend to be counted in Splunk’s Tier 2 program.

For additional clarity, please see these definitions:

Second Tier Direct Contracting - Contracting opportunities in which a supplier does business with a Splunk First Tier supplier and for which the output can be directly traced to Splunk contracts (i.e., project-specific contracting).

Second Tier Indirect Contracting - Contracting opportunities in which a supplier does business with a Splunk First Tier supplier, but for which the output cannot be directly traced to Splunk contracts (i.e., general and admin expenses).

Onboarding process

You will be contacted by our Supplier Enablement team during the onboarding process and will be provided with a comprehensive set of instructions to complete the process.

Download the Splunk Supplier Information Portal document for more detailed information about demos, how-tos and beyond. 

Still have questions our FAQ couldn’t answer? Email us at supplier@splunk.com.

Purchase orders

As part of a Splunk global initiative to standardize and optimize our systems and processes, we are reinforcing compliance with our invoice submission requirements, including having a valid purchase order (PO) when required. Following our policies and processes will allow invoices to be routed efficiently through our systems, resulting in online payment tracking and on-time payments.

This means that unless an exemption applies, we will require a PO number on every invoice submitted. Invoices received without a valid, funded PO number will not be paid and the supplier will be notified of non-compliance.

The PO requirement aims to ensure Splunk pays only for goods, services and works that have been properly ordered and authorized. It also ensures invoices received by the Accounts Payable team can be processed efficiently to minimize delay to suppliers and contractors.

This policy applies to all locations, unless an exemption applies.

There are some pre-approved situations that do not require a PO, such as charity donations, insurance payments, etc.

We request that you ensure that a valid PO number is noted on the invoice before it is submitted to Splunk, for payment. If the PO number is not clearly indicated on your invoice, Splunk Accounts Payable will reject the invoice and notify the supplier.

The PO requirement will apply to orders placed on or after 1st February, 2021, and invoices received on or after this date.

If you have not received a PO or written purchase authorization, please reach out to your Splunk contact in Sourcing to confirm the Attn Line (if applicable), Splunk bill to, and PO # (if applicable), and to receive instructions for submitting an invoice without a PO.

SAP Ariba PO numbers for Splunk are 10-digits long and begin with the digits 45.

Currently, Splunk leverages SAP Ariba to process Supplier invoices.

In the case of national emergencies or disasters, yes. However, you still need to obtain a purchase order document and ensure you provide the quoted purchase order number on your invoice.

In situations where an urgent order is needed, it is possible to prioritize the creation of a purchase order number. Be sure to coordinate with your Splunk contact to follow the emergency order procedure they provide.

Invoicing

If already doing business with Splunk on the Ariba Network (AN), simply submit invoices through the AN. In the interim, submit North American invoices to AP@splunk.com and any invoices outside North America to Intl_AP@splunk.com

You may check the payment status of your invoice directly on the Ariba Network. Invoices may be disputed for any of a number of reasons and will always be sent back to the supplier email address along with the reasons the invoice is being disputed. Below are a few examples of invoices that are non-compliant:

  • No purchase order number noted on the invoice (Contact your Splunk Sourcing team member).
  • Purchase Order number is now completely consumed and used up.
  • Purchase Order number on your invoice does not match Splunk’s issued order.
  • Purchase Order number does not match the description/dates on the invoice.
  • Multiple purchase order numbers are referenced on one invoice. Please send individual invoices for each purchase order number.
  • Unit of measurement and unit price on invoice not matching with purchase order.
  • No attention Line or incorrect attention line mentioned on non-purchase order invoice.
  • Multiple invoices in one PDF document. Please send one invoice per PDF file.
  • No invoice number noted.

Payment FAQ

Yes! Our global payment terms policy is effective across all of our suppliers globally. Our global initiative will help to ensure our systems, processes and payment terms are optimized to ensure our suppliers are given more payment transparency and paid on-time globally. If you have any questions, please contact your sourcing partner within Splunk.

When you transact with Splunk via the Ariba Network, you may check the payment status of your invoice directly on the Ariba Network under “invoices.”  This is the fastest way to check payment status. Here are step-by-step instructions for suppliers to check payment status on the Ariba Network using your account login.

Because payments will be paid according to a consistent process, it will enable a more predictable cash flow for you, our valued supplier.

Ariba Network

As the world’s largest web-based trading community, Ariba Network connects leading global organizations with their trading partners and provides a broad-based platform for all key business collaboration needs. It supports everything from trading partner discovery and e-procurement to e-invoicing and working capital management, allowing participants to buy, sell and manage cash rapidly and effectively. Ariba Network delivers unparalleled ROI, reach, flexibility and value to both buyers and suppliers, helping to make business commerce as easy as consumer commerce. Today, more than 4 million companies – including more than half of the Global 2000 – use the Ariba Network to streamline and automate their collaborative business processes.

You can choose your preference with account types to transact with us digitally while reducing costs.

Standard: Basic functionality, email solution to transact with Splunk POs, confirmations and invoices and is completely free for suppliers.

Standard account: Splunk recommends that suppliers use a standard account to access basic functionalities and email solutions to transact with Splunk POs, confirmations and invoices. It is completely free for suppliers.

Enterprise account: Advanced capabilities to transform your business with complete Ariba Network functionality and E2E view of the procurement process. Please keep in mind that Ariba charges fees to have an enterprise account.

Enterprise Account PO Flip Demo - https://support.ariba.com/item/view/190402

Integration : Improve efficiency, and do more with less.

Click here : For integration info on the Ariba Network

Catalog : Define, validate, and enrich catalog content with enterprise-grade content management tools

Click here : for more info on SAP Ariba Catalog enablement

Log into your Ariba account with your existing user ID and password. On your home page, you should be able to see the “Help Center” option in your right-hand side, top right corner.

An Ariba Network Identification (ANID) number is a unique identifier of an Ariba Network account. Suppliers may maintain multiple ANIDs for various reasons. For each of these ANIDs, purchase orders and invoices – as well as transaction (monetary) volume – are counted for each customer relationship to determine when the thresholds are reached for supplier fees. Once the supplier reaches the chargeability thresholds in at least one relationship, transaction and subscription fees are assessed across all relationships within the same ANID. Suppliers with multiple ANIDs may roll up their accounts into a “multi-org” parent-child relationship to take advantage of per-relationship caps.

It is a best practice to make sure you receive a PO prior to delivering services or shipping materials that is correct and matches what you expect to be paid. You should work with your Splunk Sourcing Partner to make sure that the PO is accurate before you perform against that PO.

Splunk POs must reflect what a supplier expects to be paid. Splunk does not allow suppliers to invoice for items not on a PO (no non-PO charges are allowed in the AN for Splunk transactions.) If the buyer approves the additional items, these additional items should be added to the PO by the Splunk buyer in order for the supplier to be paid for these goods or services.

You may issue credits against invoices directly in the Ariba Network. Any questions related to credits should be sent to AP@splunk.com.