- Service Description:
Customer hereby acknowledges and agrees that Splunk Synthetic Monitoring has not yet undergone a security audit by an independent third party and therefore does not have SOC2 or ISO27001 certification. The security terms in Splunk’s Cloud Security Addendum and the Observability Security Addendum do NOT apply. Customer may not upload or transmit to this environment any regulated data, such as financial information (including PCI-DSS data), protected health information, ITAR data or classified information.
- Splunk Web Optimization Usage and Subscription Limits Enforcement.
For each pack of 1000 Enterprise Browser Test Runs purchased, Customer receives 1 Web Optimization Scan per month. Unused Web Optimization Scans do not carry over and will be lost at the end of each month, with the number of allowed Web Optimization Scans resetting at the beginning of the next month.
Technical measures within Splunk Web Optimization will prevent Customers from exceeding their licensed monthly limits of Web Optimization Scans.
- Splunk Synthetic Monitoring Usage and Subscription Limits Enforcement.
Splunk measures Customer’s usage as the total number of Browser Test Runs, API Test Runs, and Uptime Test Runs during each monthly billing cycle (the “Synthetic Monthly Usage Level”).
If Customer’s Synthetic Monthly Usage Level exceeds the contractual allowable Subscription Limits, Customer agrees to pay Splunk an overage fee (the “Overage Fee”) calculated as 150% of the prices specified in the table below (prorated as needed), or Splunk may, at its sole discretion, limit Customer’s ability to add new monitors until it conforms to the contractual Subscription Limits. Provided, however, that to help Customer avoid improperly incurring fees, if Customer’s usage at any time during the term of the General Terms significantly exceeds the Customer’s contractual Subscription Limits (as determined by Splunk at its sole discretion), Splunk may limit Customer’s ability to add new monitors, irrespective of Customer’s Synthetic Monthly Usage Level.
For Offerings with Capacity based on monthly metrics, the metrics will be based on billing month measurements.