Real-Time, End-to-End Insights into Business Processes

An organization's ability to measure, monitor and optimize business processes has a direct impact on revenue and customer satisfaction. Claims processing in healthcare, trade settlements in financial institutions, and new service activation in telecommunications companies are all examples of complex business processes. Splunk enables organizations to correlate data across heterogeneous systems to gain a real-time, end-to-end view of the entire business process.

With Splunk you can:

  • Improve customer experience and increase revenue by gaining insights into failed process steps
  • Find business process bottlenecks and identify opportunities to optimize the process
  • Obtain an end-to-end, data-driven view of the business process
  • Perform real-time continuous monitoring of business processes
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Business Process Analytics

Gain real-time, end-to-end visibility into business processes such as new service activation, trade settlement, and claims processing.

Why Splunk for Business Process Analytics?

Business processes flow across multiple diverse IT systems, making it hard to identify bottlenecks or optimize the business process. Splunk software can easily integrate with your existing applications and infrastructure to provide real-time, end-to-end insights and continuous monitoring of the complete business process.

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Real-Time Monitoring of Business Processes

Gain real-time visibility into business processes to improve process efficiency.
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Adapt to Business Process Changes

Rapidly gain insights into processes as they change.
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Enrich Process Data With Structured Data

Gain new business insights by combining process data with business data.
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Act on Business Insights

Easily integrate Splunk with business applications to trigger action.
Customer Success Story

Splunk at John Lewis

Splunk Drives Online Revenue Growth at John Lewis

John Lewis is using Splunk® Enterprise to gain improved operational intelligence and support rapid growth for its online website, johnlewis.com. John Lewis can now quickly identify and resolve potentially costly issues and ensure that its website is delivering the best possible customer experience.

Read the Case Study

Ask a Business Process Analytics Expert

Need help with your environment and requirements? Send us your questions and we will get back to you as soon as possible.

 

If you need immediate assistance, check out our community forum, Splunk Answers.

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