Real-Time, End-to-End Insights into Business Processes
An organization's ability to measure, monitor and optimize business processes has a direct impact on revenue and customer satisfaction. Claims processing in healthcare, trade settlements in financial institutions, and new service activation in telecommunications companies are all examples of complex business processes. Splunk enables organizations to correlate data across heterogeneous systems to gain a real-time, end-to-end view of the entire business process.With Splunk you can:
- Improve customer experience and increase revenue by gaining insights into failed process steps
- Find business process bottlenecks and identify opportunities to optimize the process
- Obtain an end-to-end, data-driven view of the business process
- Perform real-time continuous monitoring of business processes
Why Splunk for Business Process Analytics?
Business processes flow across multiple diverse IT systems, making it hard to identify bottlenecks or optimize the business process. Splunk software can easily integrate with your existing applications and infrastructure to provide real-time, end-to-end insights and continuous monitoring of the complete business process.
Adapt to Business Process ChangesRapidly gain insights into processes as they change.
Enrich Process Data With Structured DataGain new business insights by combining process data with business data.
Act on Business InsightsEasily integrate Splunk with business applications to trigger action.
John Lewis is using Splunk® Enterprise to gain improved operational intelligence and support rapid growth for its online website, johnlewis.com. John Lewis can now quickly identify and resolve potentially costly issues and ensure that its website is delivering the best possible customer experience.Read the Case Study