Skip to main content

Splunk Contracting Hub

Your Splunk

Looking for the legal side of things to start your Splunk journey?
You’ve come to the right place.

Contracting with Splunk is simple

We have designed our contracting process to be as simple as possible in order to accelerate your journey to using Splunk solutions and unleashing the power of your data. Splunk terms are balanced and specifically drafted to reflect our offerings and business practices. We continuously benchmark against industry standards and listen to our customers to provide the terms and protections that are most meaningful to the marketplace. Our experts are available to answer questions and facilitate the most efficient path to an agreement without modifying our terms.

Here, you can read all about our General Terms, Specific Offering Terms, Privacy Terms and Data Security Terms.

General Terms

Our Splunk General Terms (SGT) is what you need, whether you are buying a Splunk Cloud Platform solution, our on-premises products, support or implementation services. It’s a single set of terms that applies across all our offerings so you contract with Splunk just once!

Specific Offering Terms

Some of our offerings have additional terms that supplement our General Terms. The Specific Offering Terms are part of your Splunk agreement so you can enjoy new and additional Splunk products and services simply by sending your order, without having to sign a new agreement with Splunk. Discover the specific details relevant to the offering you purchase in our Specific Offering Terms.

graphic right
Privacy Terms

Splunk uses GDPR as its global standard for its Data Protection program. We offer a Data Processing Addendum (DPA) that complies with the requirements for a data processor under GDPR and which relies on the Standard Contractual Clauses for data transfers from the EEA/EU to the U.S. You can download an exemplar copy of our DPA or execute the DPA via DocuSign here.

Our DPA is tailored to reflect how we offer our products and services and is scaled to meet the needs of all customers. For this reason, we are unable to modify our DPA.

For more information regarding Splunk’s privacy and security compliance programs, see Splunk Protects.

Specific questions regarding the transfer of personal data from the EEA/EU to the U.S. under the Standard Contractual Clauses as discussed in Schrems II are addressed in our white paper.

graphic left
Security Terms

Splunk maintains a robust security program designed to protect the confidentiality, integrity and availability of your data. Splunk Cloud Platform has been certified by independent third-party auditors to meet SOC 2 Type II and ISO 27001 security standards. In addition, we offer a Level 1 PCI-DSS certified premium environment for customers that plan to ingest cardholder data, and a HIPAA-certified premium environment for customers that plan to ingest PHI.

We have developed comprehensive security addenda for our offerings. These documents are incorporated by reference into your General Terms, as applicable. Our security measures align to the security standards in the applicable Security Addendum (below) and are designed to reflect the manner in which we provide our offerings. As such, Splunk is unable to make changes to these security terms.

Additional Resources

security security

Splunk Protects

Data Privacy. Security. Compliance.These matter to you and they are imperative to us.

Read More
systems systems

Splunk Support

Splunk offers a variety of support options to help ensure your success.

Read More
document document

Product Documentation

User and technical documentation for Splunk offerings.

Read More
management management

For Vendors

Splunk offers a variety of support options to help ensure your success.

Read More
archive archive

Archived Terms

Splunk’s prior agreements can be found here: Software License Agreement and Splunk Cloud Terms of Use

Get Started

Begin your journey with Splunk