Expanding Access to Data to Improve Public Service
Splunk dashboards make data accessible to many users throughout the GIP-MDS and beyond — from the organization’s production team to operators from the private sector (such as mutual insurance companies) and public organizations (such as CNAV). Youssef Kilany, head of the architecture, expertise and performance department, says, "Splunk simplifies the use of data. Everyone accesses the relevant dashboard to answer their questions, using those key data insights to guide their actions."
By making data more available, these users can now track business KPIs in real time. Predictive analytics help the GIP-MDS team avoid incidents long before they impact the reporter, and when an issue does arise in the reporting process, Splunk’s advanced monitoring allows the team to quickly detect and fix the incident for a safer, more reliable experience for users. These improvements have translated to more satisfied companies and a public service that delivers on its promises.