Key takeaways
In the past, engineers relied on static tools like grep, regex, or even Excel to parse and analyze log files. But as systems grew more complex and logs ballooned into terabytes, traditional log analysis quickly became unsustainable.
Today, with the rise of Large Language Models (LLMs), we have a new way to analyze log files using natural language.
In this article, we’ll look at how to use LLMs for log file analysis, from ingesting unstructured logs to detecting anomalies and summarizing errors. We'll also walk through example workflows, practical use cases, best practices, and the current limitations of using LLMs.
LLM-based log analysis is the use of Large Language Models to interpret, summarize, and extract insights from unstructured log data using natural language prompts — instead of manual parsing or rule-based tooling. Rather than relying on regex patterns, custom scripts, or brittle parsing logic, LLMs can:
This approach allows engineers to move from low-level pattern matching to high-level reasoning, making log analysis faster, more flexible, and more accessible across ITOps, DevOps, and security teams.
Understand log analysis in-depth in this comprehensive article >
Logs are a key component of observability. They capture every event in your system, such as errors, user actions, resource utilization, and more.
However, the challenge for analyzing such data has always been scale and structure. Traditional challenges include:
With LLMs, these challenges can be addressed through natural language understanding and contextual summarization.
LLMs like ChatGPT or Claude can process unstructured text and infer semantic meaning. Instead of writing complex parsing rules, you can ask a model using natural language. For example, you can prompt the following command: Summarize the top 5 recurring errors in this log file and suggest likely causes.
Using LLMs can provide a lot of unique opportunities for ITOps, security, and even business analysis teams to dig deeper into log data at a faster pace. Here are some benefits of using LLMs:
Explore the best LLMs to use today and how each model excels >
Let’s walk through a basic implementation using Python and the OpenAI API. Assume you have a log file named `application.log `.
Python example:
import os
from openai import OpenAI
client = OpenAI(api_key=os.getenv("OPENAI_API_KEY"))
with open("application.log", "r") as f:
logs = f.read()
# Truncate or chunk large log files to fit token limits
chunk_size = 4000 # depends on model context length
log_chunks = [logs[i:i+chunk_size] for i in range(0, len(logs), chunk_size)]
Explanation:
Python example:
summaries = []
for chunk in log_chunks:
prompt = f"""
Analyze the following log data and summarize the top recurring error messages,
their timestamps, and possible causes:
{chunk}
"""
response = client.chat.completions.create(
model="gpt-4-turbo",
messages=[{"role": "user", "content": prompt}]
)
summaries.append(response.choices[0].message.content)
# Combine all summaries into one
final_summary = "\n".join(summaries)
print(final_summary)
Explanation:
Next, let’s have a look at some examples of how log analysis can be carried out through the use of LLMs. LLMs are versatile, which makes them easily applicable to several use cases.
One of the most powerful capabilities of LLMs is their ability to structure unstructured text. Instead of writing regex parsers, you can instruct the model to return JSON.
import json
prompt = f"""
Parse the following log entries into JSON with keys: timestamp, level, message, and module.
Return valid JSON only.
{logs[:4000]}
"""
response = client.chat.completions.create(
model="gpt-4-turbo",
messages=[{"role": "user", "content": prompt}]
)
structured_logs = json.loads(response.choices[0].message.content)
With that, you should be expecting the following result:
[
{
"timestamp": "2025-11-11T08:23:12Z",
"level": "ERROR",
"message": "Database connection timeout after 30s",
"module": "db_connection"
},
{
"timestamp": "2025-11-11T08:23:14Z",
"level": "WARN",
"message": "Retrying query execution...",
"module": "query_executor"
}
]
Here’s what happened in the code example above:
You can now feed this structured JSON into downstream tools (e.g., Pandas, Power BI, Elasticsearch).
LLMs can also help identify anomalies in logs that deviate from normal patterns. For example:
prompt = f"""
Analyze the following application logs and highlight any anomalies or unusual behavior.
Explain why each detected pattern might be abnormal.
{logs[:4000]}
"""
response = client.chat.completions.create(
model="gpt-4-turbo",
messages=[{"role": "user", "content": prompt}]
)
print(response.choices[0].message.content)
Here’s what the LLM will output:
In this example, instead of statistical models or rules, the LLM infers patterns contextually. This approach is ideal for exploratory analysis, debugging, and incident response.
LLMs are also excellent at summarizing logs and performing root cause analysis.
Log summarization is the process of condensing large volumes of log data into short, meaningful, human-readable insights. Root cause analysis (RCA) is the process of identifying the underlying reason why a system failure or incident occurred.
How can LLMs be used for these use cases?
Imagine having to sift through a large amount of logs after a production incident. Instead of scrolling endlessly, you can ask the LLM to summarize root causes directly. Here’s how it can be done:
prompt = f"""
Read the following log entries and summarize the root cause of the incident.
Include key events leading up to the failure and any impacted services.
{logs[:4000]}
"""
response = client.chat.completions.create(
model="gpt-4-turbo",
messages=[{"role": "user", "content": prompt}]
)
print(response.choices[0].message.content)
Here’s a possible output: “The system crash was caused by a cascade of database connection timeouts following a memory spike in the caching layer. The error originated in the initial file and propagated through API requests, leading to 503 responses.”
LLMs are especially helpful in such scenarios, since they can summarize thousands of lines into coherent narratives. This accelerates incident triage and documentation. Such LLMs capabilities are also being included in AI chatbots or LLM agents within observability tools like the AI Assistant in Splunk Observability Cloud.
While LLMs offer flexibility, combining them with traditional log pipelines yields the best results.
Example hybrid workflow:
Advantages of this hybrid model:
You can even build a custom chatbot that acts as a log analysis assistant.
from flask import Flask, request, jsonify
from openai import OpenAI
client = OpenAI(api_key=os.getenv("OPENAI_API_KEY"))
app = Flask(__name__)
@app.route("/analyze", methods=["POST"])
def analyze_logs():
data = request.json
logs = data.get("logs", "")
question = data.get("question", "Summarize key errors.")
prompt = f"""You are a log analysis assistant. {question}\nLogs:\n{logs}"""
response = client.chat.completions.create(
model="gpt-4-turbo",
messages=[{"role": "user", "content": prompt}]
)
return jsonify({"result": response.choices[0].message.content})
if __name__ == "__main__":
app.run(debug=True)
Once the chatbot has been created, you can then run a POST request to find a root cause:
curl -X POST http://localhost:5000/analyze \
-H "Content-Type: application/json" \
-d '{"logs": "ERROR 503: Timeout...", "question": "Find root cause"}'
Through the use of this user-generated chatbot, users can upload logs and ask contextual questions (e.g., "What caused the crash?"). The assistant can also be further integrated into Slack or an internal incident response system for more follow-up.
LLM agents of log analysis are powerful but need to be handled using some guardrails to ensure proper use. Here are some good practices to follow:
While LLMs bring major improvements, they aren’t perfect. To have a more balanced view, let’s look at what are their current limitations.
Limitations:
To mitigate these limitations, try the following:
Log analysis has evolved from static pattern matching to dynamic, conversational intelligence. With LLMs, engineers can:
This new potential for log analysis at scale could be one of the key components in AI-driven security in organizations in the near future.
LLMs improve log analysis by interpreting unstructured logs, detecting patterns, and summarizing key issues using natural language.
Yes, LLMs can identify unusual sequences or behaviors in logs by comparing them to normal contextual patterns.
Common use cases include log summarization, error pattern detection, root cause analysis, and converting logs into structured formats like JSON.
LLMs are limited by context window size, cost, possible hallucinations, and their inability to interpret time-series causality natively.
See an error or have a suggestion? Please let us know by emailing splunkblogs@cisco.com.
This posting does not necessarily represent Splunk's position, strategies or opinion.
The world’s leading organizations rely on Splunk, a Cisco company, to continuously strengthen digital resilience with our unified security and observability platform, powered by industry-leading AI.
Our customers trust Splunk’s award-winning security and observability solutions to secure and improve the reliability of their complex digital environments, at any scale.