Splunk IT Service Intelligence
Get business-critical service insights with artificial intelligence for IT operations
Smarter Monitoring. Smarter Analytics. Smarter IT.
Splunk IT Service Intelligence is a next-generation monitoring and analytics solution that uses machine learning and event analytics to simplify operations, prioritize problem resolution and align IT with the business.
- Delivers a central, unified view of critical IT services for powerful, data-driven monitoring
- Maps critical services with KPIs to easily pinpoint what matters most
- Uses artificial intelligence and machine learning to detect patterns, dynamically adapt thresholds, highlight anomalies and pinpoint areas of impact
- Provides business and service context to prioritize incident investigation and triage
- Supports drill downs to rapidly troubleshoot outages and service degradations and fix what’s broken
Monitor Your Services in Real Time With Artificial Intelligence
Demonstrate the Value of IT With Service Insights
Find and Fix What’s Broken With Event Analytics
Rapidly identifies incidents, minimizes disruptions and improves service reliability and user experience.
Using Splunk IT Service Intelligence to optimize claims processing and call center operations at clinics.
Gains overarching insights to improve service availability, reliability and security across all business critical services.
Why Splunk IT Service Intelligence?
End-to-end visibility into operational health of critical IT and business services to simplify operations, prioritize problem resolution and enable analytics-driven IT.
Brings all IT Data TogetherEasily consolidate data across diverse technologies and point tools for multi-dimensional analysis and simplified workflows.
Improves Service Operations with Machine LearningImplicitly learn patterns, eliminate costly false alerts, identify anomalies and baseline normal operations by employing advanced analytics driven by machine learning.
Fast-track insights into technology domainsEliminate the need for costly extensions or customizations and rapidly gain service-level insights with purpose-built modules.
Delivers Context for Incident PrioritizationGain business and service context to prioritize events according to business needs, ensuring IT staff focuses on the right tasks at the right time.
Offers Flexible Deployment OptionsSupport data collection and deployment for on-premises, cloud and hybrid environments.
Finds Problems FasterSimplify and speed up troubleshooting by collecting and correlating metrics and events across the service stack to discover hidden drivers of service disruption.
Deploys Within Days, Not MonthsInstall quickly, connect to any data source effortlessly and begin interacting with the data immediately.
Artificial Intelligence and Machine Learning in Splunk IT Service Intelligence
Puts the power of advanced statistical algorithms and analysis in your hands
- Elicit patterns and real-time correlations to cluster relevant events and reduce event clutter
- Identify anomalous conditions to address problems before they affect customers
- Baseline normal operational patterns and adapt thresholds to changing behavior in real time
Learn how Splunk brings machine learning into the machine data analytics fold in a new report from 451 Research.
Multi KPI Alerts
Notable Events Review
Service and Entity Details
Quickly see a high-level view of your services, including key performance indicators and composite health scores.
Personalize visualization of your services and map KPIs to easily pinpoint what matters the most.
Clearly and intuitively identify systemic issues and bridge functional IT silos to collaborate across functions intelligently for faster problem resolution.
Respond and focus on events that really matter. Define correlation rules, assign composite scores and set relative importance across KPIs to generate the most meaningful alerts.
Reduce the effort to sift through vast amounts of events by filtering, tagging and sorting events based on business and service priority. Triage events by criticality, trigger alert actions, initiate remediation response and automate incident workflows. Use real-time, multivariate anomaly detection to reduce alert fatigue and improve event analysis.
Drill down in logical steps to use all your relevant machine data to profile a service or entity to determine the origin of disruption and root cause.
Deliver deep service-oriented insights into individual technology domains with built-in data access and pre-packaged dashboards.