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EMEA Order Process FAQ

What is Splunk’s new order process in EMEA?
As a result of our continuing international expansion and in an effort to provide a faster, easier purchase process for our customers, Splunk Services UK Limited will accept all new orders from EMEA customers.



When does the new process become effective?
The new process is effective May 16, 2019.



Where do I send my new orders?
Splunk Services UK Limited
Brunel Building
1 & 2 Canalside Walk
London, W2 1DG
United Kingdom
VAT Number: GB 129 2126 31



What are the new banking details?
Please contact



Will my existing orders be impacted from this change?
No. Existing orders placed prior to May 16, 2019 (i.e., on May 15, 2019 or earlier) will continue to be processed under Splunk Inc.


Will my new order include any VAT?
If your company is registered for VAT in the United Kingdom, Splunk Services UK Limited will be obligated to charge UK VAT on the purchases.



Will I need to provide a VAT number?
If your company is registered for VAT in one of the 28 EU Member States, you will be required to provide your VAT number.



Where can I send my VAT number?
You can email us the VAT number at, call us at 1-415-510-8100, or provide it to your Splunk account rep.



Whom do I contact if I have any questions?
You can email us at, call us at 1-415-510-8100, or contact your Splunk account rep.