IT departments are most effective when IT services are measured against business objectives and defined performance indicators. But tracking performance of these services has historically been a challenge.
This complimentary webinar explains how you can design, build and map
- Best practices to design and build an effective service model
- Techniques to deconstruct a service into its component parts
- How to build meaningful "glass tables" in Splunk ITSI for real-time insights into service health and key performance indicators