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Sales

Solutions Engineer SLED

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Role Summary

Splunk is seeking a highly motivated, inherently curious, results oriented individual to join our dynamic pre-sales team. In this role you will be a technical expert for Public Sector SLED (State and Local Government agencies and Higher Education) customers. Splunk SEs will be able to answer technical inquiries from customers regarding Splunk technology, features, solutions, and applications as well as articulate Splunk technology and product positioning to both business and technical users. You will identify all technical issues of your assigned accounts to assure complete customer happiness through all stages of the technical sales cycle, and you should also establish and maintain positive relationships with our customer's technical staff.

Meet the Team

We support Splunk customers in the Southeastern United States. Through we tend to stay in our local geographies, we do support and cover each one another throughout the region.

Responsibilities

  • Develop deep understanding of the customers infrastructure, adjacent organizations, activities, and their respective use cases.
  • Drive enterprise-wide strategic value conversations with line of business owners.
  • Act as technical leader coordinating all strategic and tactical account activities.
  • Collaborate with relevant internal and external resources while maintaining technical leadership before, during, and after any engagement.
  • Demonstrate a proactive approach to technical account ownership.
  • Demonstrate and/or orchestrate Splunk’s products and solutions to customers either on-site or remotely, with a focus on value-based differentiators.
  • Establish and maintain key strategic relationships with IT and MSP partners.
  • Develop and implement technical account plans for top strategic accounts.
  • Organize, coordinate, and complete the technical sales engineering activities for the top strategic customers.

Requirements

  • Experience with crafting and delivering client-ready presentations, whitepapers, discussion documents, and RFP responses that are appropriately scoped, technically accurate, as well as structurally and grammatically precise is preferred
  • Validated experience communicating the business value of a technical solution to varied levels of an organization - CIO, CISO, CTO, technical partners, etc.
  • Committed to delivering software or other technical demonstrations to both technical and non-technical audiences
  • Experience administering Linux and/or Windows systems. Linux expertise is helpful
  • Experience with coding and/or scripting to automate common tasks. (Python, bash, Ruby, etc.)
  • Strong Preference to live in the Carolina's. 

Nice-to-have Qualifications

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
  • Proven experience with Security, ITOA, and/or IOT infrastructures
  • Cloud industry certifications: AWS, Azure, and/or GCP
  • Strong understanding of SIEM and cyber security solutions or is a plus.
  • Prior technical sales / technical services experience for 5+ years is preferred.
  • Practical experience reviewing and drafting responses to State or Federal requests for comment, requests for information, requests for proposals, etc.
  • Prior experience using Splunk in an operational context
  • Experience designing and implementing analytic dashboards or other visualization improvements in a production environment
 

Base Range: $203,800 - $289,800.00

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. 
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long -term disability coverage, basic life insurance and numerous wellbeing offerings. 
 
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. 
 
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. 
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. 

 

Splunk's Hiring Practices

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are committed to equal employment opportunity. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.

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