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USE CASE

Incident Response

Use contextual alerts, machine learning and streamlined collaboration to solve problems fast and efficiently — all while capturing essential remediation data.

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Better context, machine learning and streamlined collaboration

Easy, Fast Investigations Easy, Fast Investigations

Faster Downtime Response

Deliver alerts to the right people so they can remediate problems quickly. Fewer escalations, more insight

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Automate On-Call Tasks

Automate on-call scheduling, notifications, synchronizing between your service desk and on-call software and post-incident review preparation

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Make On-Call Suck Less

Mobile experience makes being on-call easy. Engage teams and people the way they want to work

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CUSTOMER STORY

Thousands of customers rely on us to service their customers, so we need to know what’s going on in our infrastructure 24/7. VictorOps has the most sustainable on-call schedule I've ever experienced.

Bethany Ross Abbott, Technical Operations Manager, NS1
Product Capabilities

Make On-Call Suck Less

Automated Incident Routing

Combine on-call scheduling, intelligent escalation policies and machine learning to get alerts to the right teams and people.

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Seamless Collaboration

Collaborate the way your teams want to work. Add responders, open control calls and have better war rooms. Additionally, integrate with tools like Slack and ServiceNow for a seamless experience.

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Better On-Call Experience

Being on-call sucks less with Splunk On-Call. The mobile client offers a way to be notified of incidents, get context for the incident and decide what to do. Flexible schedules allow teams to define on-call rotations that work for them, and intelligent incident routing notifies the right people while leaving others alone..

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Learning Portal

Learn About On-Call and Incident Response

Go to VictorOps Learning
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Webinar

Get Five Tips You Can Use to Make On-Call Suck Less

Watch the Webinar
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Podcast

Listen to Ship Happens, a Splunk On-Call Podcast

Download and Subscribe
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