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Observability

Splunk Incident Intelligence

Troubleshoot faster with unified incident response.

HOW IT WORKS

Bring order to on-call chaos 

Unify incident response

Teams can collaborate easily with integrated ChatOps and auto-ticketing with ITSM tools, plus receive proactive notifications on an incident’s status.

fix problems
scale without barriers

Streamline on-call

Simplify on-call scheduling, routing, escalations and notifications — quickly find the right people and get to work.

Resolve incidents faster

Help your team reduce mean time to resolve (MTTR) before your customers notice an impact by using directed troubleshooting, surfacing similar incidents and recommending responders.

ai driven analytics

Features

Unified incident response

Enable unified incident response and reduce unplanned downtime.

integrated-monitoring-and-alerting integrated-monitoring-and-alerting

Full-context incident management

A unified console gives your on-call teams the right data across the full-stack to resolve incidents fast.

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Directed troubleshooting

Intuitive, directed troubleshooting shows exactly where and when problems started and their impact, without swiveling between tools.

scale-solutions scale-solutions

Alert preview

Update policies and preview corresponding alerts before rolling them out, giving you confidence in what you ship.

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Incident details

Gain insight into granular incident details with easy access to alert statistics. 

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Integrated ChatOps

Keep using the ChatOps tools your team already loves, with easy integrations for popular platforms like Slack and Microsoft Teams.

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Mobile-first on-call experience

Give on-call teams the situational awareness they need in the palm of their hand, so they can work wherever they want.

INTEGRATIONS

Over 250+
out-of-the-box integrations

 

integrations

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Get started

Try Incident Intelligence as part of the 14-day Splunk Observability Cloud free trial.