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​​Splunk Offerings Sub-processors & Subcontractors

Splunk maintains this list of its sub-processors, who process personal data as part of the Offering(s), and subcontractors, to whom Splunk transfers a portion of its performance for delivering the Offering(s). Splunk updates this list as needed. To be notified of changes to this list, subscribe to the Data Protection Notification Portal.

General Splunk Offerings Sub-processor and Subcontractor List

Entity
Type of Service
Location
Blue Ocean Contact Centers Inc. Support Canada
Salesforce.com, Inc. Enterprise Services U.S.
P.S. Computer Services Ltd IT Staffing Services U.K.
iOPEX Technologies, Inc. Technical Support Services U.S., India
The Kinney Group IT Infrastructure and Data
Center Solution Services		 U.S.
TEKsystems, Inc. Technical Support U.S.
Crest Data Systems, Inc.& Private LTD Technical Support U.S., India
Gary D. Nelson Associates, Inc. Staffing Services U.S.
Praecipio Consulting Support Services U.S.
Sykes Enterprises, Inc.
Sykes Latin America, S.A		 Technical Support U.S., Costa Rica
Software ONE, Inc. Support Services Switzerland, Australia
ITCO Solutions, Inc. Technical Support U.S.

General Hosted Services Sub-processor and Subcontractor List
Entity Type of Service Location
Amazon Web Services, Inc. Infrastructure-as-a-Service Splunk On-Call: U.S. (East & West Coast)
Splunk Cloud Platform, Splunk Observability: Location
selected by Customer
Google, LLC (GCP) Infrastructure-as-a-Service Splunk On-Call: U.S.
Splunk Cloud Platform, Splunk Observability: Location
selected by Customer

Offering-Specific Sub-processor and Subcontractor Lists

Splunk Cloud Platform
Entity Type of Service Location
Mulesoft, Inc Software Orchestration Services U.S.
Postmark (Wildbit, LLC) Email Processing U.S.

Splunk Cloud Platform - Subcontractors Only
Entity Type of Service Location
Okta User Authentication U.S.
HashiCorp Vault Encryption KMS U.S.

Splunk Observability
Entity Type of Service Location
Zuora, Inc.  Billing and Account Services U.S.
Snowflake, Inc Infrastructure-as-a-Service U.S.

Splunk Enterprise (On-prem)
Entity Type of Service Location
Mixpanel, Inc. Mobile Analytics U.S.
Crashlytics/Firebase (Google, LLC) Mobile Analytics U.S.

Splunk On-Call
Entity Type of Service Location
Twilio, Inc.  Customer Messaging Service U.S.
Mailgun Technologies, Inc. Customer Messaging Service  U.S.
Sendgrid, Inc. Customer Messaging Service U.S.
Intercom R&D Unlimited Co. Customer Communication
Service		 U.S.
Free Conferencing Corp. In-Product Calling Functionality U.S. U.S.
Instabug, Inc. Customer Feedback and Bug
Reporting		 U.S.
Zuora, Inc. Customer Billing U.S.
Fivetran, Inc. Software Orchestration Services U.S.
Jitterbit, Inc. Software Orchestration Services U.S.
Periscope Data Data Analytics U.S.
New Relic, Inc. Product Analytics U.S.
Crashlytics (Google, LLC) Mobile Analytics U.S.
Pardot (Salesforce.com, Inc.) Marketing Automation U.S.
Pushy, LLC Customer Messaging Service U.S. U.S.

Splunk Cloud Threat Intelligence Framework
Entity Type of Service Location
Amazon Web Services, Inc. Infrastructure and Security U.S.
Atlassian Corporation Plc Issue Tracking U.S.
Split Software, Inc. Feature Flagging and Configuration U.S.
Duo Security, Inc. Multifactor Authentication U.S.
Gainsight Customer Success Tracking and Reporting U.S.
Segment.io, Inc. Metrics Reporting U.S.
Databricks, Inc./Redash, Ltd. Reporting orDashboard Visualization U.S.
Databricks, Inc. Data Management or Analytics U.S.
Sumo Logic, Inc. Log Management, Security,  and Alerting U.S.

Professional Services Sub-processors

Splunk Professional Services may be provided by a Splunk Partner. A searchable list of Splunk Partners, including the names and locations of the Partner is maintained on Splunk’s Partner website. Please consult your Splunk sales representative to determine the specific Partner providing Professional Services under your Order.
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