Splunk Offerings Sub-processors

Last Updated: July 2023

Splunk maintains this list of entities we utilize to process Customer Content and entities that play an integral role in provisioning our services. Splunk updates this list as needed. To be notified of additions to this list, subscribe via the Data Protection Notification Portal.

Entities Processing Customer Content

Splunk Internal

Entity Name	Service Provided	Location
Splunk Services Australia Pty. Ltd.	Customer Service & Support Configuration Security of Services & Performance Monitoring	Australia
Splunk Services Canada ULC	Customer Service & Support Configuration Security of Services & Performance Monitoring	Canada
Splunk Services Costa Rica Sociedad De Responsabilidad Limitada.	Customer Service & Support Security of Services & Performance Monitoring	Costa Rica
Splunk Services Estonia OÜ	Configuration Security of Services & Performance Monitoring	Estonia
Splunk Services Germany GmbH	Configuration Security of Services & Performance Monitoring	Germany
Splunk Services India Private Limited	Customer Service & Support Configuration Security of Services & Performance Monitoring	India
Splunk Ireland Limited	Customer Service & Support Security of Services & Performance Monitoring	Ireland
Splunk Services Japan GK	Customer Service & Support Security of Services & Performance Monitoring	Japan
Splunk Services Poland sp. z.o.o.	Customer Service & Support Configuration Security of Services & Performance Monitoring	Poland
Splunk Services Singapore Pte. Ltd.	Customer Service & Support Configuration Security of Services & Performance Monitoring	Singapore
Splunk Services Germany GmbH sucursal en España	Customer Service & Support Configuration Security of Services & Performance Monitoring	Spain
Splunk Services UK Limited	Customer Service & Support Service Analytics Configuration In-Service Communication Security of Services & Performance Monitoring Hosting & Infrastructure	United Kingdom

General Splunk Offerings

Entity Name	Service Provided	Location
Blue Ocean Contact Centers Inc.	Customer Service & Support	Canada
Salesforce.com, Inc.	Customer Service & Support Security of Services & Performance Monitoring	U.S.
Atlassian Corporation Plc	Customer Service & Support	U.S.
Snowflake, Inc.	Customer Service & Support Service Analytics	U.S.
iOPEX Technologies, Inc.	Customer Service & Support	U.S., India
The Kinney Group, Inc.	Customer Service & Support	U.S.
TEKsystems, Inc.	Customer Service & Support	U.S.
Crest Data Systems, Inc. & Crest Data Systems Private Ltd.	Customer Service & Support	U.S., India
Gary D. Nelson Associates, Inc.	Customer Service & Support	U.S.
Sykes Enterprises, Inc. Sykes Latin America, S.A	Customer Service & Support	U.S., Costa Rica
Software ONE, Inc.	Customer Service & Support	U.S
ITCO Solutions, Inc.	Customer Service & Support	U.S.

General Hosted Services

Entity Name	Service Provided	Location
Amazon Web Services, Inc.	Hosting & Infrastructure Security of Services & Performance Monitoring	Location selected by customer based on available regions supported by Offering
Google, LLC (GCP)	Hosting & Infrastructure Security of Services & Performance Monitoring	Location selected by customer based on available regions supported by Offering
Microsoft Corporation (Microsoft Azure)	Hosting & Infrastructure Security of Services & Performance Monitoring	Location selected by customer based on available regions supported by Offering

Offering-Specific Lists

Splunk Cloud Platform

Entity Name	Service Provided	Location
Mulesoft, Inc.	Configuration	U.S.
Amazon Web Services, Inc.	In-Service Communication	U.S.
Gainsight, Inc.	Customer Service & Support	U.S.

Splunk Observability Cloud

Entity Name	Service Provided	Location
Zuora, Inc.	Security of Services & Performance Monitoring	U.S.

Splunk SOAR

Entity Name	Service Provided	Location
Vincit Plc/Vincit California, Inc.	Customer Service & Support	U.S., Finland

Splunk Enterprise (On-prem)

Entity Name	Service Provided	Location
Crashlytics/Firebase (Google, LLC)	Service Analytics Security of Services & Performance Monitoring	U.S.

Splunk On-Call

Entity Name	Service Provided	Location
Twilio, Inc.	In-Service Communication	U.S.
Mailgun, Inc.	In-Service Communication	U.S.
Zuora, Inc.	Security of Services & Performance Monitoring	U.S.
Fivetran, Inc.	Configuration	U.S.
Jitterbit, Inc.	Configuration	U.S.
Periscope, Inc.	Service Analytics	U.S.
Crashlytics (Google, LLC)	Service Analytics	U.S.
Pushy, LLC	In-Service Communication	U.S.

Splunk Threat Intelligence Management (formerly TruSTAR)

Entity Name	Service Provided	Location
Split Software, Inc.	Customer Service & Support	U.S.
Gainsight, Inc.	Customer Service & Support	U.S.
Twilio, Inc.	In-Service Communication	U.S.

Splunk Attack Analyzer

Entity Name	Service Provided	Location
OVHcloud	Hosting & Infrastructure	U.S.

Splunk Security for SAP

Entity Name	Service Provided	Location
Wipro	Customer Service & Support	India

Professional Services Sub-processors

Splunk Professional Services may be provided by a Splunk Partner. A searchable list of Splunk Partners, including the names and locations of the Partner is maintained on Splunk’s Partner website. Please consult your Splunk sales representative to determine the specific Partner providing Professional Services under your Order.

Entities Integral to Providing Services*

*Not processing Customer Content

General Splunk Offerings

Entity Name	Service Provided	Location
Atlassian Corporation Plc	Security of Services & Performance Monitoring	U.S.

Splunk Cloud Platform

Entity Name	Service Provided	Location
Okta, Inc.	Security of Services & Performance Monitoring	U.S.
HashiCorp, Inc.	Security of Services & Performance Monitoring	U.S.

Splunk Observability Cloud

Entity Name	Service Provided	Location
Okta, Inc.	Security of Services & Performance Monitoring	U.S.

Splunk On-Call

Entity Name	Service Provided	Location
Ping Identity	Security of Services & Performance Monitoring	U.S.

Splunk Threat Intelligence Framework

Entity Name	Service Provided	Location
Duo Security, Inc.	Security of Services & Performance Monitoring	U.S.

​​Splunk Offerings Sub-processors

Entities Processing Customer Content

General Splunk Offerings

General Hosted Services

Offering-Specific Lists

Splunk Cloud Platform

Splunk Observability Cloud

Splunk SOAR

Splunk On-Call

Splunk Threat Intelligence Management (formerly TruSTAR)

Splunk Attack Analyzer

Splunk Security for SAP

Professional Services Sub-processors

Entities Integral to Providing Services*

General Splunk Offerings

Splunk Cloud Platform

Splunk Observability Cloud

Splunk On-Call

Splunk Threat Intelligence Framework

Splunk Offerings
Sub-processors