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Last Updated: April 2023

Splunk maintains this list of entities we utilize to process Customer Content and entities that play an integral role in provisioning our services. Splunk updates this list as needed. To be notified of additions to this list, subscribe via the Data Protection Notification Portal.

Entities Processing Customer Content

Splunk Internal


Entity Name

Service Provided

Location
Splunk Services Australia Pty. Ltd.
Customer Service & Support
Configuration
Security of Services & Performance Monitoring
Australia
Splunk Services Canada ULCCustomer Service & Support
Configuration
Security of Services & Performance Monitoring
Canada
Splunk Services Costa Rica Sociedad De Responsabilidad Limitada.Customer Service & Support
Security of Services & Performance Monitoring
Costa Rica
Splunk Services Estonia OÜConfiguration
Security of Services & Performance Monitoring
Estonia
Splunk Services Germany GmbHConfiguration
Security of Services & Performance Monitoring
Germany
Splunk Services Hong Kong LimitedCustomer Service & Support
Configuration
Security of Services & Performance Monitoring
Hong Kong
Splunk Services India Private LimitedCustomer Service & Support
Configuration
Security of Services & Performance Monitoring
India
Splunk Ireland LimitedCustomer Service & Support
Security of Services & Performance Monitoring
Ireland
Splunk Services Japan GKCustomer Service & Support
Security of Services & Performance Monitoring
Japan
Splunk Services Poland sp. z.o.o.Customer Service & Support
Configuration
Security of Services & Performance Monitoring
Poland
Splunk Services Singapore Pte. Ltd.Customer Service & Support
Configuration
Security of Services & Performance Monitoring
Singapore
Splunk Services Germany GmbH sucursal en EspañaCustomer Service & Support
Configuration
Security of Services & Performance Monitoring
Spain
Splunk Services UK LimitedCustomer Service & Support
Service Analytics
Configuration
In-Service Communication
Security of Services & Performance Monitoring
Hosting & Infrastructure
United Kingdom

General Splunk Offerings


Entity Name

Service Provided

Location
Blue Ocean Contact Centers Inc.Customer Service & Support
Canada
Salesforce.com, Inc.Customer Service & Support
Security of Services & Performance Monitoring
U.S.
Atlassian Corporation PlcIssue TrackingU.S.
Snowflake, IncService Analytics
Customer Service & Support
U.S.
iOPEX Technologies, Inc.Customer Service & SupportU.S., India
The Kinney GroupCustomer Service & SupportU.S.
TEKsystems, Inc.Customer Service & SupportU.S.
Crest Data Systems, Inc.& Crest Data Systems Private  Ltd.Customer Service & Support
U.S., India
Gary D. Nelson Associates, Inc.Customer Service & Support
U.S.
Sykes Enterprises, Inc.
Sykes Latin America, S.A
Customer Service & Support
U.S., Costa Rica
Software ONE, Inc.Customer Service & Support
U.S
ITCO Solutions, Inc.Customer Service & Support
U.S.

General Hosted Services

Entity NameService Provided
Location
Amazon Web Services, Inc.Hosting & Infrastructure
Security of Services & Performance Monitoring
Splunk On-Call: U.S. (East & West Coast)
Splunk Cloud Platform, Splunk Observability Cloud: Location
selected by Customer
Google, LLC (GCP)Hosting & Infrastructure
Security of Services & Performance Monitoring
Splunk On-Call: U.S.
Splunk Cloud Platform, Splunk Observability Cloud: Location
selected by Customer

Offering-Specific Lists 

Splunk Cloud Platform

Entity NameService ProvidedLocation
Mulesoft, IncConfiguration
U.S.
ActiveCampaign (Wildbit, LLC)In-Service CommunicationU.S.
GainsightCustomer Service & SupportU.S.

Splunk Observability Cloud

Entity Name
Service ProvidedLocation
Zuora, Inc. Security of Services & Performance MonitoringU.S.

Splunk  SOAR

Entity Name
Service ProvidedLocation
Vincit Plc/Vincit California, Inc.  Customer Service & Support
U.S., Finland

Splunk Enterprise (On-prem)

Entity Name
Service ProvidedLocation
Crashlytics/Firebase (Google, LLC)Service Analytics
Security of Services & Performance Monitoring
U.S.

Splunk On-Call

Entity Name
Service ProvidedLocation
Twilio, Inc. In-Service CommunicationU.S.
Mailgun Technologies, Inc.In-Service CommunicationU.S.
Zuora, Inc.Security of Services & Performance MonitoringU.S.
Fivetran, Inc.ConfigurationU.S.
Jitterbit, Inc.ConfigurationU.S.
Periscope DataService AnalyticsU.S.
Crashlytics (Google, LLC)Service AnalyticsU.S.
Pushy, LLCIn-Service CommunicationU.S.

Splunk Threat Intelligence Framework

Entity Name
Service ProvidedLocation
Split Software, Inc.Customer Service & SupportU.S.
Cisco Systems, Inc.Security of Services & Performance MonitoringU.S.
GainsightCustomer Service & SupportU.S.
Twilio, Inc.In-Service CommunicationU.S.

Professional Services Sub-processors

Splunk Professional Services may be provided by a Splunk Partner. A searchable list of Splunk Partners, including the names and locations of each Partner is maintained on Splunk’s Partner website. Please consult your Splunk sales representative to determine the specific Partner providing Professional Services under your Order.

Entities Integral to Providing Services*

*Not processing Customer Content

Splunk Cloud Platform

Entity Name
Service ProvidedLocation
OktaSecurity of Services & Performance MonitoringU.S.
HashiCorp VaultSecurity of Services & Performance MonitoringU.S.

Splunk Observability Cloud

Entity Name
Service ProvidedLocation
Zuora, Inc.  
Security of Services & Performance MonitoringU.S.

Splunk On-Call

Entity Name
Service ProvidedLocation
PingFederate
Security of Services & Performance MonitoringU.S.

Splunk Threat Intelligence Framework

Entity Name
Service ProvidedLocation
Duo Security, Inc.
Security of Services & Performance MonitoringU.S.