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Splunk Incident Intelligence

Project description

We are inviting you to join our public preview program for Splunk Incident Intelligence. As part of this program, your organization will be one of the first to try this brand-new solution experience and help shape the next cycle of innovation for Splunk®Observability Cloud.

What Is Splunk Incident Intelligence?

As part of the unified Splunk® Observability Cloud experience, Splunk® Incident Intelligence is an incident response solution that connects IT and DevOps teams handling on-call responsibilities to the data they need to diagnose, remediate, and restore services, before their customers are impacted.

Splunk Incident Intelligence is best for:

DevOps engineers, site reliability engineering (SRE) and network operations center (NOC) managers who need to quickly make sense of their alerts so they can collaboratively respond, find and fix issues before they impact customers and stakeholders.

Splunk Incident Intelligence's expected value benefits


reduce alert noise

Reduce alert noise: Full-context & prioritized alerting aid root cause analysis in Splunk Observability Cloud


unify response

Unify Incident Response: Integrated ChatOps and auto-ticketing with ITSM tools help IT teams to collaborate and receive proactive notifications on an incident’s status

improve mean time to acknowledge

Improve Mean Time to Acknowledge (MTTA): Automated on-call scheduling, routing, escalations and notifications — so the right people can quickly acknowledge an incident and get to work

accelerate mean time to resolve

Accelerate Mean Time to Resolve (MTTR): Directed troubleshooting, similar incidents, and recommended responders help IT teams fix incidents fast, before their customers’ notice an impact

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Sign up now to join our public preview