From step-by-step guidance and documentation to Splunk expert and community-sourced solutions, our self-service options offer quick results.
Tap into outcome-oriented, self-paced guidance to help you get to your goals faster.
Ask questions, get answers, share ideas and connect with like-minded Splunk enthusiasts.
Find official documentation and comprehensive resources to help you discover, manage, use and deploy Splunk software.
Solve common issues quickly with this comprehensive collection of knowledge drawn from Splunk technical support engineers.
See if your challenge or question has an immediate answer in our library of video answers to common queries.
Struggling with error messages, unexplained or unexpected behaviors, or incidents and outages? Our Support team can help.
We offer a wide range of support services for all of our products. Find help based on the products you use.
Choose from support programs and success plans for our core platform and security products.
Explore our different support programs for RUM, Synthetic Monitoring and Observability.
Learn more about support programs for our premium solutions, including Public Sector On-Prem and Splunk FedRAMP.
Route alerts and reduce incident response time with the help of the Splunk On-Call support team.
For assistance with creating actionable intelligence by curating, normalizing and prioritizing your threat intelligence sources.
For data-driven security functionality for threat hunting, risk reduction, and vulnerability mitigation.
Automatically detect and analyze the most complex credential phishing and malware threats.
Understanding our support levels
Determine the best service level for your business realities.
Splunk US Public Sector
Splunk Platform, Security and Observability - ITOps Support Programs
Choose from our different support programs and success plans.
Discover how to add people in your organization to a case to help with specific tasks.
Learn how to set up who gets notified about downtime.
Explore this valuable resource for when you need a little more help than what Splunk Technical Support provides.
Learn about all the customer contacts that are available to assist you in your data journey with Splunk.
Learn how to add the appropriate Security contacts for each instance of Splunk that is being used within your organization.
Get the Splunk support you need
Tap into Splunk support resources when and where you need them.
© 2005 - 2023 Splunk Inc. All rights reserved.