Splunk Success Plans are made available to customers subscribing to Splunk Cloud or purchasing term licenses to Splunk Enterprise, Splunk Enterprise Security, Splunk IT Service Intelligence and other paid apps. Success Plans are a combination of support, professional services and customer success managers that provide the right level of service to fit your business needs.

Splunk Support Programs are available for Splunk User Behavior Analytics, Splunk Insights, Splunk Light, Phantom, OEM and MSP Providers, and our Free edition. Four support levels provide the assistance you need to accelerate the value you can capture with Splunk.