Success Plans

Standard Plan

For businesses with typical needs
Capacity Support Customer Success Manager Professional Services
<500GB Standard N/A N/A
500GB – 2TB Standard CSM Base Admin on Demand (5 credits/month)
2TB – 10TB Standard CSM Standard Admin on Demand (10 credits/month)
>10TB Standard CSM Premium Admin on Demand (15 credits/month)
 

Premium Plan

For businesses desiring rapid product deployment and adoption (starting at 500GB capacity)
Capacity Support Customer Success Manager Professional Services
500GB – 2TB Premium CSM Standard Admin on Demand (10 credits/month)
2TB – 10TB Premium CSM Premium Admin on Demand (15 credits/month)
Annual Optimization Check
>10TB Premium CSM Premium Admin on Demand (15 credits/month)
Quarterly Optimization Check