| Capacity | Premium Success Plan | |
|---|---|---|
| 200-999 | OnDemand Services | 27 credits/quarter
|
| Support Level | Premium
|
|
| 1000+ | OnDemand Services | 27 credits/quarter
|
| Support Level | Premium
|
|
| Optimization Check | 2 per year
|
| Capacity | Support | Customer Success Manager | Professional Services |
|---|---|---|---|
| 200 - 499 | Premium | CSM Standard | Admin on Demand (9 credits/month) |
| 500 - 999 | Premium | CSM Premium | Admin on Demand (9 credits/month) |
| 1000+ | Premium | CSM Premium | Admin on Demand (9 credits/month) Optimization Check (2 Per Year) |