Marketing

San Jose, Costa Rica

- Hybrid Remote

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your happiness, your passion and all the things that make you, you.

Role:

As a Web Marketing Publisher, you will join a dynamic team focused on creating, building, and maintaining content on splunk.com. Your responsibilities include content creation within our CMS, publishing of content onto our live site, continuous site maintenance, and providing support for bug fixes and larger web initiatives. You will report directly to the Director of Web Programs.

Responsibilities:

Drive web projects and work together with all vital team members. You have a confirmed ability to influence and collaborate across all levels of the organization.
Actively seek clarification if there is any ambiguity about task requirements. Speak up and provide recommendations if you believe there is a better way to accomplish tasks.
Work closely with the marketing team to create and publish content for the Corporate Marketing site.
Follow and assist in educating team members on Splunk’s Web Design System guidelines.
Ability to balance multiple projects and priorities, in a fast-paced environment.
Ensure projects are delivered on time and efficiently.
Facilitate reviews and approvals of web marketing materials for quality assurance. Report any issues to Web Engineering when necessary.
Perform sanity checks after content is published to ensure accuracy.
Assist in ongoing efforts related to site governance.
Ensure that the delivered work is of high quality, surpassing expectations, as it represents Splunk’s brand.

Requirements:

Bachelor degree in business, marketing, communications, user experience or related field
1-2 years of experience running enterprise websites or equivalent work experience
Experience with enterprise level content management systems (Drupal, Adobe Experience Manager, Teamsite, WordPress, Xaraya, etc.).
Basic understanding of ticket management system (Workfront, JIRA, etc)
Excellent problem-solving skills with great attention to detail, as well as strong communication and interpersonal skills (both verbal and written)!
Proficient in English, written & verbal (Japanese, German, French, Chinese or Korean, is a plus)
Strong commitment to customer service
Hard-working, positive and driven demeanor.

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

Costa Rica

Base Pay: CRC 10,400,000.00 - 14,300,000.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.

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Splunk's Hiring Practices

^{Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.}

^{We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.}

^{Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.}