Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role Summary
The Senior Technical Marketing Engineer (TME) brings technical experience and product knowledge to the Marketing team. As a TME, you will create technical sales enablement assets and compelling product demonstrations to illustrate how we address customer challenges, often working in conjunction with a Technical Marketing Manager (TMM). You will develop how-to guides to help practitioner-level customers reach buying decisions. You will collaborate with Product Management, Product Marketing and Sales Engineering to ensure that GTM content is technically accurate and delivers contextually relevant content that resonates with targeted technical personas. You will work with Splunk Technical Sales Enablement as subject matter authority to guide the development of Tech Sales Training and enablement, including New Hire Training.
What you'll get to do
- Demonstrate the product capabilities in line with the associated GTM motion, Use Case and product line
- Create compelling demos, videos, Sales Engineer (SE) sales decks, technical FAQs and related content relating to product launches, campaigns, announcements, live events, etc.
- Recognize the problems and challenges faced by our customers and build content to address real world business problems and persona-based customer use cases
- Deliver targeted enablement sessions for Marketing, Sales/SEs, and customers with original assets that drive home the value of Splunk products and resonate with our target personas
- Address high-level questions about products (implementation, use, scalability, integration) in support of Marketing efforts and Sales opportunities
- Engage with Sales/SE teams with 1:1 deal support, including opportunity progression, overcoming technical objections and bid/proposal support
- Directly and frequently support Analyst Relations by providing demo support and explaining technical product features/capabilities
- Translate Splunk capabilities into customer value by addressing Use Cases and customer pain points
- Identify gaps and opportunities in our current offerings to better serve customer needs
- Partner with Product Management to understand and articulate mapping of features to Use Cases.
Must-have Qualifications
- 7+ years demonstrated experience with security, threat prevention, and analytics software
- 5-7 years experience in tech marketing or sales engineering with five years experience with Splunk products, Splunk Architect preferred
- Experience with programming/scripting languages, application integration via APIs
- Consistent record of marketing to a highly technical personas within large organizations. You relate to our to technical buyers and customers within enterprises.
Nice-to-have Qualifications
We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
- Verifiable experience in developing technical marketing assets, sales enablement training, and tools, and presenting live and recorded enablement sessions to technical personas.
- Expertise and hands-on experience within Security (SIEM, SOAR, Threat Detection and Response) or Observability (Application Performance Monitoring, Infrastructure Monitoring, AIOps, Incident Management) or other DevOps tooling. Industry security certification: CISSP, CISA, CISM, etc.
- A degree in Computer Science, Engineering, or a related technical field or equivalent professional experience.
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
Base Pay Range
Costa Rica
Base Pay: CRC 32,000,000.00 - 44,000,000.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.
Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.
Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.
DIVE DEEPER
Find out what makes Splunk such a great place to work
Splunkers are encouraged and empowered to be Innovative, passionate, disruptive, open and fun.
Our benefits are designed to support your physical, financial, emotional and mental wellbeing.
Intern with people you want to hang out with, even outside the office.
Learn about Splunk’s commitment to creating a culture of belonging.
