Regional Renewals Sales Manager - Southern Europe

UK Based (we will also consider applicants based in France)

Job Description

Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue and using Renewals to drive Growth? If so, we are looking for you to join our team!

This is a great opportunity to join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Our Splunk Family in EMEA is a results driven and collaborative bunch spanning functions across sales, customer success, support, marketing and G&A functions. We love to work as a team, celebrate success and learn from our losses. We have an excellent team culture based on respect, transparency and always doing the right thing!

You will be accountable for the overall success and development of a team of Renewals Sales Representatives, who drive customer retention, renewals and growth for Splunk’s industry-leading enterprise software solutions.

The successful candidate will work with the team to drive sales performance, track actual performance across the quarter, forecast final performance, report on outcomes and provide qualitative insight on performance.

Southern Europe comprises:- France; Italy; Iberia; Middle East & Africa; Turkey; Israel and parts of Eastern Europe.

Responsibilities:

Lead daily activities of renewal sales professionals, including mentoring and support, performance evaluation, training-plan definition, and problem solving
Provide guidance and expertise to the team as they manage and develop account activities within their territory
Renewal forecast on rolling four quarters outlook
Meet and exceed renewal rate, net retention quarter on quarter
Reduce churn target quarter on quarter
Liaise with cross functional teams to mitigate renewal risk
Liaise with the sales organisation to develop long term account strategy on large and focused accounts
Cross collaboration with Channel team on developing effective channel strategy on renewals
Encourage growth and career development for the team through coaching and mentoring
Align with organisational and corporate objectives to develop and execute an action plan to ensure revenue growth and profitability
Hire, develop and retain top renewal-sales talent
Serve as team liaison coordinating interactions between internal department and/or external customers as appropriate
Define, streamline and implement internal business process including development of operational and procedural guidelines

Requirements:

You are laser focussed on Operational Excellence
You know how a renewals sales business works. You are intimately familiar with the metrics and measures: Renewal and Churn Rates, Net Growth, and how to performance-manage and forecast your business on that basis.
You come from a SaaS sales background, where you have demonstrated a track record of positive results and strong competency in Sales Performance Management, renewals, driving growth, driving team development and performance
You have operated in a recurring revenue model, interacting with account management, customer success and operations teams to support growth and retention objectives
You thrive in managed change, and seek to push beyond the status-quo, seeking ways and means to drive outcomes and insights
You have the experience to make sound decisions and judgments creatively, on limited and evolving data
You have excellent organisational, operational, and time management skills
You are autonomous and can manage an autonomous team
You can manage and train staff, including organising, prioritising, and scheduling work assignments
Strong interpersonal, communication and problem solving skills and the ability to work effectively with a wide range of individuals in a diverse community
Proficient in MS Office Suite, SalesForce and NetSuite software applications
Consistent track record of Enterprise Software Sales Management, Renewals and Growth
5+ years experience managing people in the software industry
Demonstrable history of personal and career development - increasing responsibility and span of control
Languages - Native in English and having a second language out of French, Spanish, Italian or Arabic would be advantageous.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Note:

OTE Range

For sales roles starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans).

United Kingdom

On Target Earnings: GBP 112,000.00 - 154,000.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.

Apply Now

Splunk's Hiring Practices

^{Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.}

^{We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.}

^{Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.}