Can I try Splunk IT Service Intelligence (ITSI) before I buy it?
Yes, there are different options to try out ITSI depending on your needs. Reach out to sales to learn more about available options for evaluating Splunk ITSI.
Can I buy Splunk IT Service Intelligence as a standalone product?
Splunk IT Service Intelligence is a Splunk Premium Solution which requires a Splunk Enterprise license or Splunk Cloud subscription. Please contact your sales rep to request pricing information for Splunk IT Service Intelligence.
What are pricing options for ITSI On-prem?
Splunk offers a number of different pricing options depending on an organization's needs. Contact us for more information or visit the Data-to-Everything Pricing page for more information.
- Infrastructure-Based Pricing: Qualifying customers have the option to purchase via infrastructure-based pricing, which is determined by the amount of compute power assigned to a Splunk instance. This pricing model removes data limits and is familiar to many in the industry.
- Predictive Pricing: The Predictive Pricing Program (PPP) offers pricing to customers based on predefined volume tiers. Customers can consume up to the maximum in each tier for a single price, and get clear visibility in the cost of the subsequent higher tiers, for more predictability.
- Volume-based pricing: Splunk IT Service Intelligence has an ingest-based pricing model that is based on how much data is sent into your Splunk installation in a day. With this model, you pay once to index the data. After that, you’re free to perform unlimited searches against that data, as well as store as much data as you like.
What are the licensing options for Splunk IT Service Intelligence On-prem?
Splunk offers term licenses for Splunk IT Service Intelligence On-prem. A term license is for a specific time period during which you are allowed to access and use the software. At the end of the term, you must stop using the software or purchase new licenses.
Do I need to buy support every year?
In term licenses, support is included in the license price. Splunk IT Service Intelligence’s support offerings include all major and minor software updates and customer support. You can find more information about Splunk IT Service Intelligence’s support offerings here.