Can I try Splunk IT Service Intelligence before I buy it?
Yes. The Splunk IT Service Intelligence Online Sandbox, a free 7-day evaluation, enables you to experience the power of Splunk IT Service Intelligence – with no downloads, hardware set-up, or configuration required. Get started here.
Can I buy Splunk IT Service Intelligence as a standalone product?
Splunk IT Service Intelligence is a Splunk Premium Solution which requires a Splunk Enterprise license or Splunk Cloud subscription. Please contact us to request pricing information for Splunk IT Service Intelligence.
What does the license metric “Index Volume/Day” mean?
Splunk IT Service Intelligence software is priced by how much data you send into your Splunk installation in a day. We recommend that you purchase a license size that aligns with the maximum amount of data you expect to send to Splunk in one day. With this pricing model, you pay once to index the data and then can perform unlimited searches against that data, as well as store as much data as you like. You also have complete flexibility in infrastructure deployment, with no restriction on the number of nodes, cores or sockets.
Do I get a volume discount if I buy a larger Splunk IT Service Intelligence license?
Yes. Splunk IT Service Intelligence pricing has built-in volume discounts. You pay based on the amount of data indexed by your Splunk instance on a daily basis, calculated in GB per day. We determine the total plan price by multiplying your desired daily index volume by the unit price per GB.
Can I buy an index volume not mentioned here?
Yes. You can buy any index volume from 1 GB/day to multiple terabytes of data per day. If you are looking for pricing at an index volume not shown here, please contact us.
What License Types Apply?
This pricing option applies to on-premises term licenses.
What Pricing Options Apply?
Predictive Pricing Program, Infrastructure Pricing
Are There Alternatives to Volume-based Pricing?
Splunk now offers a number of different pricing options depending on an organization's needs. Traditionally IT Service Intelligence has been priced by index volume. While this pricing still stands, qualifying customers now have the option to purchase via infrastructure-based pricing, which is determined by the amount of compute power assigned to a Splunk instance. This pricing model removes data limits and is familiar to many in the industry. Additionally, the predictive pricing program may also be available. Contact us for more information or visit the Data-to-Everything Pricing updates page for more information.
Do I need to buy support every year?
Yes, first year support is required when buying a Perpetual License*. With a Perpetual License*, to continue receiving support after the first year, you must purchase an annual support renewal.If you purchase an Annual License, support is included in the license price. Splunk IT Service Intelligence’s support offerings include all major and minor software updates and customer support. You can find more information about Splunk IT Service Intelligence’s support offerings here.
What are the licensing options for Splunk IT Service Intelligence?
Splunk offers both Perpetual* and Term Licenses for Splunk IT Service Intelligence. A Perpetual License* is a one-time license fee that grants you an indefinite right to use the software for as long as you comply with all terms of the license agreement. A Term License is for a specific time period, usually a year, during which you are allowed to access and use the software. At the end of the term, you must stop using the software or purchase new licenses. Splunk also offers multi-year term license options for customers interested in a longer term commitment. For the Annual (Term) License, the per unit price includes support. If you renew your Annual (Term) License at the end of your license period, you will also get support included.
Where can I find pricing for Splunk Premium Solutions, such as Splunk Enterprise Security, or Splunk IT Service Intelligence?
These Splunk Premium Solutions require a Splunk Enterprise license or Splunk Cloud subscription. Please contact us to request pricing information for Splunk Premium Solutions.
Still have questions? Contact us.
*As of November 1, 2019, all Splunk products and services will feature term licenses. We will no longer sell any products with perpetual licenses. For more information click here.