SAN FRANCISCO – June 15, 2021 – Splunk Inc. (NASDAQ: SPLK), provider of the Data-to-Everything Platform, in collaboration with Enterprise Strategy Group, today announced The State of Observability 2021, a global research report that explores what a strong, high-level observability practice looks like and the meaningful results observability can deliver in the Data Age. With every organization now being a digital organization, the report shows that observability should be viewed as a core competency, not a cutting-edge differentiator.
The research finds that observability delivers tangible, essential results and high maturity observability practices are correlated with:
“The pandemic accelerated digital transformations this past year and observability simply is no longer optional in a real-time economy where multicloud complexity has become standard,” said Sendur Sellakumar, Senior Vice President, Cloud and Chief Product Officer, Splunk. “Having a robust observability practice means fewer service disruptions, better customer experiences and more successful digital transformations. Observability means full fidelity data visibility not only at the infrastructure level, but also at the application and service level, with end-to-end transaction visibility no matter the technologies involved.”
A significant percentage of respondents also say they have suffered material consequences for service failures that better observability practices could have prevented:
Additionally, gaps in observability hurt the bottom line and customer satisfaction:
The report is the second in a series, after Splunk recently released The State of Security 2021, which included early input from security leaders after the revelation of the SolarWinds attacks. The State of Observability 2021 also highlights concrete recommendations for organizations as they look to improve their observability practices, including prioritizing data collection and correlation, as well as making use of AI, ML and automation.
The global survey was conducted from mid-February through mid-March 2021 and in partnership with the Enterprise Strategy Group. The 525 respondents, IT and ITOps leaders and practitioners, were drawn from nine global regions and from organizations with more than 500 employees and an existing observability practice.