Brief
Top Hidden Costs of Downtime in Financial Services
With downtime costs for financial services institutions surging more than 100% in just two years, outages and service degradation are no longer just IT and cybersecurity headaches — they are boardroom-level threats. Fueled by digital complexity, more sophisticated cyberattacks, and AI, organizations are facing serious financial threats related to brand trust, stock value, and long-term growth.
Based on a survey of financial services executives from the Global 2000, our research reveals:
- Financial services institutions lose an average of $309 million a year to unplanned outages and suffer an average 3.3% stock price drop after a single incident.
- Organizations lose an average of $72 million in revenue per year from downtime incidents. And run up $91 million in contractual and legal costs.
- While 43% of users say AI reduces the overall risk of downtime, every financial services leader surveyed admits their organization has experienced AI-related downtime.
Download The Hidden Costs of Downtime in Financial Services to help minimize loss, ensure operational stability, and protect your bottom line.
